GameStop

I have always had positive experiences with this location. Staff have always been friendly and helpful regardless of who I have dealt with. We were doing a pre-order as well as picking up an online order in store, and both were seemless experiences.

I came to the Midnight release of Pokemon Scarlet and Violet and received the wrong copy.

That said, I have been coming to this store for awhile and do not want to cost them patronage for an honest mistake. It wasnt even the clerk's fault that night, whomever took my order input the wrong version, and I could have had the sense to check my bag before leaving. I'd like to apologize if I was rude with any of them.

The staff is always friendly, and the manager is a particularly alacritous and warm fellow. He clearly is passionate about the products the business sells. He goes out of his way to set up pokemon-related events for his customers where many other stores wouldn't be bothered with the logistics.

On that note, shout out to his staff for working said midnight release. I know how rough it is working in retail, and the team was under no legal obligation to come in for the release. They did this out of their love of the game and the hobby. The very clerk I picked up my copy from last night was working this morning. That's dedication.

Trust me when I say that this is one of the better stores for customer service and treatment, and that they will try the best within the constraints of corporate policy to resolve any issues they can for you.

Always your one stop store for gaming, all systems and pokemon cards. Gifts, pops and more

Topnotch customer service, Got my recent Fifa 23 from here, you can pre order aswell

The store is sadly renamed to "Gamestop" now. The store is quite small but easy to navigate. Sometimes it's hard to find items you're looking for because they'll be spread out everywhere. Dungeons and Dragons merchandise can often be found to the right side of the store near the ninendo switch items, but last time I went in there were only die sets on the opposite side of the store and nothing where there's usually merchandise relating to d&d.
Staff are very friendly and knowledgeable. Merchandise is often of good quality and the store is quite easy to access once you're in the mall (right near the foodcourt)