Address: | 2040 Radio Rd, Alexander City, AL 35010, USA |
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Postal code: | 35010 |
Phone: | (256) 234-3981 |
Website: | http://pattersontruckparts.com/ |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
I have always and will continue to purchase my service filters… good price for these. Very knowledgeable staff
As I normally do not post reviews, I however feel it necessary to at least say that I was overly impressed with both the work and especially the customer service I was given when I brought in my Freightliner over a faulty air dryer and a very difficult to locate air leak. Why the five stars? Two reasons primarily. One, honesty. When I called for an update of the progress, they had mentioned that as they were a full service 24 hr truck towing and repair center, they had become overwhelmed the previous day but, would have my truck ready by the following morning. Sure enough, by 9am the next morning the work was done. Secondly, although a mechanic had mistakingly crossed my trailer airlines, they immediately corrected the issue and then apologized. This was, in my opinion, just as important in operating a business as not only had they owned up to the mistake, they made it right without any questions or comments. For these two reasons, and not to mention the cost for both parts and labor was much lower than if I had gone to the dealer, this driver will definitely be returning for any future maintenance. Thanks again guys for what you do and how you do it.