Residential Plumbing & Heating

We had a backup into our toilets and showers and had pipes leaking into our basement. We called at midnight, just trying to get somebody to come out and help us. Kelly answered went right to trying to diagnose the problem and giving advice, apologizing that he didn’t have anyone to send out to us that night because they all decided to take the holiday off. He spent probably an hour and a half on the phone with my husband, teaching my husband about our plumbing and how to diagnose various problems and, eventually our septic. He ended up saying he thought it was our septic, taught my husband over the phone how to check if it was the septic, and recommended we call a septic guy, when he could very easily have just sent somebody out the next day and charged us for that. He gave instructions on how to get ourselves through the emergency and the next 24 hours until somebody could get out here with a septic truck. Kelly’s advice was invaluable and we learned a lot more about plumbing and our septic than we thought we ever would! I’m praying we don’t have future plumbing emergencies but if we do, we’ll call Residential. Thanks, Kelly!

I called this company when there was a large electricity outage in my area. I have a gas fireplace that I couldn’t figure out out to turn on, but had it running last year.

My call was answered immediately, and the company was extremely professional and knowledgeable. Instead of immediately wanting to charge a service fee to come out and diagnose, he helped go through several steps to diagnose over the phone.

Once he led me though the steps, we were able to get it working! I asked if there was a way I could pay him for his time, and he declined.

This company is kind, honest, and professional. Highly recommend!

I have been calling Residencial plumbing and heating for my repairs for over 15 years. They have ALWAYS been very professional, every time. I own a house that was built in 1987 and has had many DYIers fixing or adding to the existing well, they came, saw the mess, figured it all out and ever time they came, they fixed the issue that lead to me calling. The techs are knowledgeable in what they do.
The one time I did not use them, I got a run around, over charged and the job was not done correctly.
I highly recommend using Residencial plumbing and heating for all your household plumbing, heating and well issues.
Hands down the best service I've ever got in the valley.

Kelly and Rick were both very helpful to me regarding a frozen pipe, and then a week later regarding a boiler issue. They returned phone calls, answered all of mine and my wife's questions. They made sure we understood what was going on. They did what they said they were going to do. They took care of the problems in a prompt fashion. These guys were a breath of fresh air in a time when not everyone takes care of business and people like them. I am grateful they run their business the way they do. They should be at the top of your list to call if you have a plumbing or boiler issue in the Valley.