Sears Hometown Store

I had a great experience at this location. Tim was helpful and knowledgeable, quickly helped me choose a dishwasher, and arranged delivery . My dishwasher was delivered and professionally installed as scheduled. When it failed to work a few days later, Tim delivered and installed a new replacement. Much appreciated! I will definitely go to Sears Hometown Store for any future appliance needs.

I would like to give a great big shout out to Sears in Fountain Hills. For their excellent customer service Manager, Amanda.
This was by far the best service experience I have encountered in a very long time. Amanda was very knowledgeable in the Appliances that were available. And she put me at ease while helping me pick out the color and style that would best suit my home. I like that she was not pushy like most sales manager. Which in past has kept me from visiting stores like this. She also respected me and the public enough to make sure she had on a mask. Which I was so happy. Because unbeknownst to her I have a compromised immune system.
So again, Thank you Amanda for everything.
With my upmost Gratitude, Tracey

Tim is the owner now and beyond helpful and knowledgeable! I was amazed at how much he knew and was willing to help me! I can’t recommend it enough! They will go out of their way to make sure you are well taken care of! Thanks so much, Tim and Amanda!