Mike Stapley Agency Inc American Family Insurance

Every time I contact the Mike Stapley agency for help with my insurance needs, the staff goes above and beyond to help me. Just recently I purchased a new Toyota and was not trading in my existing vehicle. I wasn’t sure what to do regarding my insurance for both vehicles. I spoke to Lisa Shrader who went over options with me that fit my needs. She was incredibly knowledgeable about the products, and answered my gazillion questions! Not only did she save me money, she made a customer for life! Excellent customer service and 5 Star people.⭐️⭐️⭐️⭐️⭐️

Every time I call I get the best service. Calls me by name. I went from never needing to speak to my team to needing three different changes in one month. They were completed same day every time. Lisa went above and beyond.

Yvonne was so helpful in finding the perfect insurance plan for me! She answered all my questions and is always helpful! If I ever have anything to ask she responds in a timely manner!

I am in the Mortgage Industry and working on a refinance for Mutual Client. I called and got Lisa Schrader. I'll be honest, most insurance companies have a lazy attitude to help mortgage companies. Not here. NOT Lisa. SHE was wonderful. Prompt. Helped us out so much helping us meet deadlines to push the loan through. I highly recommend these guys. Especially Lisa. She was wonderful, and made sure our mutual client was taken. Care of. Thank you Lisa!!

I have been with American Family Insurance for several years in multiple states. They have been wonderful in providing renters & auto insurance at quality value since I have been with them. Recently I worked with Lisa in preparing for my coming move out of state. She was very professional and effectively communicated to address my needs/questions. She promptly responded to phone and email and was able to complete the needed changes in a short time. Great company and wonderful staff that take care of their valued members!