Phoenix Carpet Cleaning

The gentleman was only 30 minutes past appointed time. He was fast and did an excellent job. Will highly recommend this company for a great price and a through job.

Just wanted to take a minute to thank Darrel of Phoenix Carpet Cleaning. He and his partner came out to my house this morning to clean all of the carpets (5+ rooms).

In this day and age where people can seldom bother being on time(I had three other vendors for other services on the house call and cancel or reschedule to another date for work to be done today as well), my appointment time was 10AM, I was sitting in my driveway at 9:59 when Darrel pulled up.

Leave it to a Marine to be punctual.

Darrel took a minute to walk the project with me and then quickly got to work. I was in the backyard doing some other things and was pretty surprised when, an hour later, they came to find me and tell me the job was done.

The carpets were pre-treated throughout (not some hack-job like some other "carpet cleaners" pull where they pre-treat only certain areas and charge for each section), and they looked great when done. Darrel showed me a before and after and you could tell they were getting the soil out of not just the corners of rooms but also the high-traffic areas. Never mind that the work was the work done quickly and the results were excellent, I was glad to hear that the original quoted price was all I was expected to pay (again- not some hack-job where a woman quotes you $200, your carpets get cleaned, and the cleaner tries to justify a $400 job).

Darrel spent a couple of minutes of his day explaining his process and business model to me, which I always appreciate. I can be a bit talkative, but I didn't feel like he was rushing to get out of my house. As far as I can tell, his business will succeed for a long time based on a very simple set of principles: Using the proper equipment, working at a steady pace and being fair to the customer while charging a very reasonable rate.

I wish Darrel and his team nothing but success and can't wait to work with them again.