Michaels

BRYAN is an amazing employee! Right when I walked in, he greeted me with a smile and asked me warmly if I needed assistance. Lucky for me, I did, and Bryan went above and beyond to give me assistance. He called the manager in the back to ask where some zip ties were, not because he didn’t know where they were, but because he wanted to make sure he had the right aisle as there’s over 100 aisles in the store. This reassurance and extra step really made my shopping trip pleasant and quick and it was all because Bryan wanted to make sure I had a fast easy experience. WONDERFUL JOB BRYAN AND MICHAELS 🤙

Michael's is always great. I went to the Cooper/Baseline location on Friday afternoon with a cartload of at least eighty separate flowers, plus other items. He helped me while being pleasant (and sweating in the heat... Let's crank up the AC for your employees) and even called for backup so the other customers didn't have to wait for me. Amazing.
Edited to add the employee was named Bryan

Lianna in the framing department was awesome. She’s so kind and helpful and when I asked about something else I needed to purchase she actually left her department and took the time to walk me to the aisle instead of just telling me where it was. Great attitude and great customer service.

Getting a medium sized carpet custom framed. The 70% coupon really helped. The carpet had some damage. For free they were going to repair the edge. Great price for custom frames. But most of the gold frames were out of stock, but I found a simple clean modern gold frame

Samuel and Lianna went above and beyond in the custom framing department. Samuel was especially helpful in mat and frame suggestions. They were both patient and friendly and seemed genuinely happy with their jobs and helping customers. Glad I have found a new favorite Michael’s store.