Address: | 2505 W Durango St, Phoenix, AZ 85009, USA |
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Postal code: | 85009 |
Phone: | (602) 252-8841 |
Website: | https://www.altec.com/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
My chipper broke down in a major way last week. It was well beyond my capability and I didn't have the time to get it done even if I wanted. I rushed it over to the Altec Service Center and they had assessed it by the next day and had parts shipped overnight to get it fixed quickly. I was expecting a 2-3 week turn around like at other shops in the valley and was blown away with how quickly they got my machine back in service.
This week was especially significant since I was already shopping for a newer and heavier duty brush chipper. I had narrowed down what I wanted between Altec and the other guy and decided to order another brand new chipper through Altec just because of my experience with their service center here.
I can't emphasize enough how impressed I am with this place. They just earned a life-long customer!
We had our truck in and out and the crew provided accurate and fair quotes. Excellent customer service and great turnaround time. Highly recommend. Thank you, Altec!
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