Buy Rite Tires

Buy right tires sold me a great set of tires at a great price. They saved me a lot of money!! They are friendly, knowledgeable, and very quick!! It's a family owned business and they treat you right. I even got a warranty!

Five stars honestly seems like an understatement. The quality of customer service has, in my opinion, gone down the drain exponentially since the start of the Covid pandemic. Fortunately, this is not the case at Buy Right. So one day here recently, I was having one of those days where quite literally, absolutely nothing was going right. This resulted in me paying this establishment a visit close enough to closing where I was truly ashamed. I had the pleasure of dealing with Matt, Gabe and Bobby. Normally, I would have waited until the next day but unfortunately, I was in quite a bind and needed my tire repaired ASAP so that I could let my son use my car. My intent was to visit them way earlier in the day, unfortunately when I went to leave my house my battery was dead and things only got better from there.

When I walked in, I was greeted by Gabe, with a smile and I explained my situation, apologizing profusely. He referred me back to the shop area and told me to speak with Bobby, and that he would call over and let him know what was going on and assured me that it wasn’t a problem. I went around to the shop area where not long after, I was greeted by Bobby (again with a smile) saying he’d be with me in just a moment. I waited (a very short time) for Bobby and when he returned to assist me (still smiling) I explained what I needed apologizing again to which he assured me it really wasn’t a problem and they would have me right as rain in no time at all.

After he was done he brought me a slip so I could go back to the front and pay. I walked in and for the third time, I was greeted with a smile. This was appreciated on many levels considering the day I had been having and I was never once treated as though I was inconveniencing anyone. The last person I dealt with was Matt, and he was just as amazing as the other two. The customer service I received was amazing and I will never spend another dime on tires anywhere but here. The prices are incredibly reasonable and the service you receive is better than I have received in a very long time.

Thank you guys for making my day and getting me taken care of! You’re the best!