The Reflective Designer

Incredible customer service from The Reflective Designer and Joe Barnett and his team. Our initial effort to repair our blinds was met with frustration, incompetence and lack of integrity by various vendors in this industry. Then, I met Joe and his group. Joe and his team are experienced experts in the field and ,most importantly ,they care for you as a customer and actually do what they say they will do in a quality and creative manner. Follow up is superb, price estimates are up front and accurate and I must say just really nice people do work with. My wife and I,without qualification ,recommend them.

Excellent experience overall with Joe and his installer Tom! My husband and I have had Hunter Douglas in all our of our prior homes in the northwest the last several years and have quite a bit of experience with the craftsmanship and quality of these products. This was the first time we were looking for window coverings in Arizona so we were a bit nervous about finding the right product to block out heat as well as let in light and not block out our view. As our home is built in the contemporary style, these were also the largest windows we've ever had to dress. Joe was extremely patient with us as we pored over options, colors and fabrics. We were quite overwhelmed by the process initially but his wisdom, patience and guidance was incredibly appreciated. We ended up using a combination of Silhouettes and Duettes, both light filtering and light blocking. We had a few technical issues with some of the mechanisms given how large the panels were, but Joe and Tom were extremely responsive and professional and had them replaced by the company. More than anything we so appreciated his positive attitude, dedication and passion toward perfection. Highly recommend!

We were introduced to Joe through a mutual friend! As a result we purchased our Hunter Douglas blinds from him. He was helpful, delightful and very easy to work with. He is eager to please and make sure everything is perfect for you! He truly cares about you as a person, not just a sale! Each and every time I called, his response was immediate. We were impressed by his installer as well. You won’t find a more professional or knowledgeable company to work with.
Thanks again Joe!

Joe was a pleasure to work with. He helped me fixed a problem with one of my Hunter Douglas blinds and adjusted the hooks on the other sliding blinds as a curtesy (free of charge) and of course he did far beyond my expectations. He is professional and very knowledgeable and I would recommend him. Thank you, Joe.

Joe helped me with a problem with my Hunter Douglas blinds. He realized the blinds are still under warranty and facilitated the communication with Hunter Douglas. It is rare to meet someone with Joe's integrity and knowledge. I recommend the Reflective Designer with the highest marks possible.
Update 8/19/2022 - we also purchased blinds from Joe for our master bedroom. His professionalism and follow-up were unmatched in our remodel process. Thank you, Joe!