Desert Financial Credit Union

I took our young sons in to open their first bank account with their own money. I thought I had an appointment but, as it turns out, I did not. After waiting less than five minutes, Connie said that she could take care of us, even bumping a phone appointment that had been previously scheduled for another member. That's the first pleasant surprise. In the end, the entire experience was enjoyable, which I don't normally associate with banking. Connie walked my young men through everything (when I say young men, I mean early elementary school). She explained how to keep their accounts and money safe, the processes that should occur every time they visit the bank, let them make their own transactions and sign their own signatures. I was blown away. Clearly she enjoys helping children learn about how to handle their money. I will likely make any appointment our family needs with Connie. She was awesome!

Knowledgeable staff! Friendly kind and efficient. We can not be happier with our choice to bank with them. For years to come I know we will have the same excellent service we received today when opening account. Love the ease of the app, and the process of getting logged in was smooth. Highly recommend banking with them!

I was opening my first ever account and Connie was very helpful and knowledgeable about the whole process! She was able to very clearly explain everything and make sure I was in full understanding of the online banking. I would recommend Desert Financial to everyone I can!

I have a wonderfull customer service representative named Connie. Her help with opening my new accounts was nothing short of awesome. When I needed a new loan quickly, she got it approved in just a couple of hours. I am very happy I chose Desert Financial Credit Union as my new bank.

Connie was a huge help and so thorough. We had a positive experience setting up our boys’ accounts. She even went above and beyond to accommodate our special needs son. We look forward to working with her in the future!