Sands Kia

My first experience buying a car from a dealership and after 5 fails, Sands Kia was a completely different experience. They were kind, understanding, and it did feel like what's supposed to be stressful - extremely stress free.
Christian was great! Great attitude. Truthful. Honest, yes, a car salesman being honest. My next vehicle purchase will be from Sands Kia. Thank you for making a first-timer feel no pressure and like I was buying from family.

We purchased our vehicle and have maintained it for many years at their service department. The employees here are very attentive and courteous. Tyler is our tech in the service department and he is exceptional at listening to our needs and helping us prioritize and budget our regular maintenance. We will be lifelong customers at Sands Kia Surprise. The brand us reliable and affordable. Thank you for creating an atmosphere the exudes confidence in your brand and service.
P.S. I miss the bananas and morning donuts! Covid be damned!!!

UPDATE 7/27: Driving on the 10 during rush hour in the rain, I unfortunately made contact with someone else's hubcap which thankfully missed my tires, but unfortunately not my doors! Very scary considering the car was full of people! I called service looking for help, I spoke with Tyler and he pointed me in the right direction. I called back today, as I lost the phone number for the body shop. I left a message, and was immediately called back and was able to schedule for an estimate. Every single representative asked if we were okay, and if anyone was hurt. Very thankful for the team's compassion and understanding with our hectic schedule!

Words cannot truly express my gratefulness for my salesman Dean, and the rest of his team. I had been in the market for a safer, more fuel efficient family vehicle. We had a mustang and decided that it was time to let it go. Two other Kia dealerships could not be bothered to help me, were not truthful about their stock, and made me feel bad about attempting to trade and do the smart thing. I purchased my K5 this past Saturday. Dean followed up with me for a few months, as I was originally looking for a seltos - even after I yelled at him LOL. He let me test drive a sorento and the k5, and was dedicated to finding the right vehicle for me and my family’s needs. The finance team was incredibly kind and patient. They went above and beyond. The entire team didn’t even have to help me at all! The atmosphere of the dealership was laidback, and every staff member I came across was incredibly friendly. And let me tell you, that goes a long way; especially when you’ve been under a lot of stress. I was treated like family. I’m on the move to convince my partner to purchase a vehicle here when he’s ready to upgrade. I haven’t been able to keep quiet about my experience here. Friendly, kind, compassionate staff! DEAN IS THE BEST!!! My vehicle was delivered spotless and detailed. I plan on making sands Kia my family dealership.

Shawn and Chris made getting my car amazing! It was the first car I have tried to buy and they made my experience so amazing I would recommend them to everyone! I will be coming back here again, Shawn makes you feel listened too and not feel rushed. I got my dream car with no haggling of him trying to rush me along! Shawn is the key to getting the perfect car you need

Sands took care of me from start to finish! Found a car I wanted (Kia K5), they told me they had a shipment coming in soon, so I put down a deposit. The car came in earlier than expected! Big shout out to Bryce (salesman), Isaiah (Manager), and Damon (finance) for making the whole process quick and easy. I love my new car! You guys rock!