Address: | 12945 N Oracle Rd, Tucson, AZ 85739, USA |
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Postal code: | 85739 |
Phone: | (520) 468-7171 |
Website: | https://oorooauto.com/auto-repair-shops/oro-valley/ |
Monday: | 7:30 AM – 5:30 PM |
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Tuesday: | 7:30 AM – 5:30 PM |
Wednesday: | 7:30 AM – 5:30 PM |
Thursday: | 7:30 AM – 5:30 PM |
Friday: | 7:30 AM – 5:30 PM |
Saturday: | Closed |
Sunday: | Closed |
I've brought several of our cars here, and the team has always been pleasant and forthright to deal with. They're very upfront about the time that will be needed for repairs, which helps a lot if you're managing being down a car. I'll continue bringing our cars to them.
Overall a great experience, I always would prefer to avoid paying to have major automotive repairs but OOROO made for a relatively painless experience. The staff was pleasant, knowledgeable and helpful, I made great use of their complementary shuttle, the storefront was immaculate and offered complementary hot drinks and snacks and the service prices were reasonable. Highly recommended.
Never had a better experience with a repair shop. Customer service was superb and fairly priced. Will def be bringing my car back for anything it needs. I would give more stars if I could. Thanks guys, y’all are awesome!!
Ooroo went above and beyond with getting my Mazda CX-5 fixed. From talking with Frank the head of scheduling for the mobile service, who greeted me with a professional and kind tone to working with the mobile mechanics it felt like a top-of-the-line service. They went to my home and were able to diagnose the issue while setting expectations that it might not be something they could repair at my home. We had an issue after the initial fix and Ooroo provided pickup service for my family back to our home and then also took care of the tow, provided pickup to the physical shop and they were able to resolve the issue. It was a wonderful experience and I felt taken care of the whole time. I will be using Ooroo again the future.
I took my older (1999) motorhome to Ooroo on Vail for a tuneup. Manager Leroy kept me informed with several phone calls during the day. I ended up with a "major" tuneup. Plugs, wires, coils, a couple of O2 sensors, etc. I'm a snowbird so I waited to review Ooroo until after I drove 1750 miles up north. My motorhome has never run so well and my mileage increased substantially. I am extremely pleased with the service provided by Ooroo.