Arizona Department of Transportation Motor Vehicle Division

The new setup is definitely more efficient. I was in and out in about an hour with the help of making an appointment. The only con was the website was difficult to navigate and troubleshoot. I made many attempts at making an appointment for a family member. It worked better when I switched from my tablet to an actual computer, and signed in as a guest rather than through my online portal.

The Shannon Road location is not very busy especially in the morning.

I showed up with 2 pieces of mail, my old drivers license, a passport and birth certificate, my old title, and my proof of insurance. I did have to go get my SMOG inspection - so do that ahead if you're transferring a new registration.

The first time, Tim assisted me and I was in and out in about 30 minutes or less. After running to get the inspetion - second time took less than 15 minutes to finish up the Registration and title transfer. I didn't get the gentleman's name, but both were very pleasant, professional, polite and helpful.

Out of all the places I've lived other than maybe Wyoming, this was one of the easiest Driver's License and Plate transfers I've done. Other states I've had to DMV in are Californa, Nevada (Vegas - horrible) and Tennessee.

Show up with your paperwork and you should be in and out!

It's hard to give a DMV 5 stars cause it's just not a pleasant place to visit. But the gentleman at the door was very knowledgeable and told me the documents I would need and even though I didn't bring everything I was happy to get that information at the door and not after waiting in the long line. I did return with the documents and everyone from start to finish were nice and helpful. I was in and out in 30 minutes. I am new to Tucson and I am very impressed with the service at this location.