Address: | 6100 S Kings Ranch Rd, Gold Canyon, AZ 85118, USA |
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Postal code: | 85118 |
Phone: | (480) 982-9090 |
Website: | https://www.gcgr.com/ |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
We arrived here last night to celebrate my birthday and the service we received at the front desk by Matthew was the absolute best service I have ever encountered in a hotel. Matthew was wonderful right from the start, warm and welcoming and answering all questions with a smile. Upon discovering that it was my birthday, Matthew gifted me with a $30 dining voucher and 2 drink vouchers. Wow! He then arranged for Michael to help us to our room with our luggage. (We had a lot of luggage and Michael was very friendly and accommodating.) We went back to the front desk a short time later to ask if there was possibly any rooms with bathtubs because our first room only had a shower.. and I truly love (almost need) baths...especially on my birthday. Matthew was so happy (and almost seemed excited) to further make my experience even better and he quickly worked on changing our rooms...he said he was upgrading us to a room with a bathtub but was not charging us for the upgrade because it was another way for the hotel to make my birthday more memorable. WOW!
Michael happily helped us move all of our luggage to the new room, which was a HUGE upgrade...the room has the biggest most amazing bathtub I have ever seen!
Later I returned to the from desk to give Matthew a gratuity for being so kind to us and he didn't even want to accept the gratuity. He said the positive guest experience was all that he needed. WOW WOW WOW!
Matthew's service would easily make us want to return here time and time again. And also makes me want to let everyone know just how much this hotel cares about guest experience.
Side note: the food in the restaurant is incredible and sitting outside on the patio for dining at sunset is an unparalleled experience. Thank you Gold Canyon Resort and Matthew for making this my best birthday ever.
We were able to spend our 20th anniversary here in the King bed with outdoor spa, and it was amazing!! The bed was comfortable, the room was spacious and had a nice sized electric fireplace, which was much nicer than having to buy wood. The outdoor spa was what sealed the deal for me though. It is semi private as there is a half wall surrounding it, but at night it is dark enough to feel private. The restaurant was nice, it is more of a Cafe style during the day, but has an awesome view of the course and overlooking the city. The food selection outside the resort is sparse, but it is still close enough to town to go somewhere and not be too far.
What’s a beautiful and breathtaking golf course. Truly amazing. Golf course is almost perfect in every aspect. Everything from the pace of play, carts and turn shack. The fairways are in perfect condition. Greens are rolling very true and layout is wonderful!