O'Reilly Auto Parts

My car broke down after I thought it was taken care of ! It was raining ! I wasn't sure if I was going to make a doctor's appointment that I've been waiting a year for! I was unraveling to say the least.

I called on the phone first and they said they could help. When I got there..I think James helped me... He has a bat tattoo on his hand. He was super kind and considerate and walked out to the car with me. It's times like that ..when you really just need help ( and a new battery ) that the customer service is so important. I would recommend this place to stop in. There's a parking lot too for what it's worth.

Thanks for saving the day bat guy!

Great customer service - they honor their warranties and help you find what you need and learn how to install it. Adrian is great and I’ve enjoyed working with him on a couple of projects.

This O’Reilly is awesome! It’s really hard to find basic tools and automotive parts in Alameda, this store fills the gap. Everything from new battery to cleaning, detailing supplies AND tools! I’ve shopped many automotive stores in my life O’Reilly is always good. The staff here really is exceptional and the store is well stocked!

Went in on a Sunday for a burned bulb and James helped me. The parts was quickly found and installation was nicely done. Big shout out to the staff especially James for the patience and the help!

Got a new battery. Joseph was very friendly, knowledgeable, and helpful. He tested my battery, then sold me the new one and replaced it on site. I felt confident that everything was done right.