Ray Morgan Company Pleasanton

Courtesy and Professionalism of on-site technician, Experience with our on-site technician (listening, understanding problem), Condition of your equipment upon completion of service visit

Courtesy and Professionalism of on-site technician, Experience with our on-site technician (listening, understanding problem), Condition of your equipment upon completion of service visit

Prompt, Professional, Exceedingly Knowledgeable and Efficient Technician. Exceptional Customer Service. Awesome!

Prompt response by your team, exceedingly knowledgeable and efficient technician resolved the problem and also upgraded our software, serviced the equipment and provided exceptional customer service. The entire process from the time I called in for service and the completion of the job by JR Florante was about 4 and a half hours within the same day. Awesome!

The ease of calling in, the timely arrival of the technician and the completion of service. Technician was very professional and nice.

Recently, we began a server refresh project at our company and we decided to employ Ray Morgan Services/UBEO to implement the project. First off, we were guided by many capable and knowledgeable technicians about our options like a cloud-based server for instance. Zach, Diane and their team at Ray Morgan/UBEO very patiently and professionally installed the server we needed. We felt confident that Ray Morgan Services/UBEO could have capably installed a high-tech monolith of a server or guided us to something that would serve our needs perfectly if we needed them to. If another project comes up, we will use Ray Morgan Services/UBEO in a heartbeat. Each and every one of them should know their work counts. Excellent job guys.

Friendly, efficient technicians. I have worked with Glen for several years now -- he is always professional, but also takes the time to see if we have any other needs. We don't often have problems with our copiers (and we really give them a work out at our school), but when we do, Ray Morgan always responds quickly. Problem fixed.