Address: | 1500 Kirker Pass Rd, Concord, CA 94521, USA |
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Postal code: | 94521 |
Phone: | (925) 672-3900 |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
I have brought my vehicle here several times for oil changes, tire repair and smog check. Great service. Love the staff:)
EVERYONE here is nice and more importantly, they all seem honest... that's right. I've actually used the term "honest" when writing a review about a mechanic. I'll give you a moment to let that sink in. ....
My car was making strange noises. I took it to the shop; it ended up being my rotors and brakes that needed to be changed. They were so efficient and detail. The mechanic called me within the hour to give me a quote, which was completely reasonable. Then in a couple hours my car was ready.
The shop is very clean, and the customer service is amazing. You are not a number; they treat you as if it was their own car.
They have also answered so many of my little questions about my car- why it acts the way it does, whats normal vs. not normal etc. Since I pretty much, just expect to put the key in the ignition and want it to start. Not knowing what else is connected to what. I just don't know what the strange sounds are or what needs to be fixed when. However, they were so patient, professional and most important Really nice guys.
They'll be my mechanics from now on- and they should be yours too.
I bring my Mini Cooper in for brakes. Before I brought my Mini to Clayton Valley Shell, I chewed threw brakes, but the quality parts they use this puppy's last! The garageis great about being honest with what your car needs and doesn't need. If my car doesn't need it they don't try to convince me to do it.
I usually take my car here for oil change and other maintenance problems. They do a great job, Gary does a great job of explaining the problem my car has and giving me different options to go about fixing it.
Another thing I really like about CVS, is the fact that the owner gives me ride to my work/home if my car has to stay over for hours! So overall the customer service is excellent.