Judieh Plumbing Company

Our home warranty sent them to our home. Isaac came to our home on schedule. Observed one of the issues and said no prob. Started looking at another issue and while he was looking, he checked some other pipes, and one of them got broken. As a homeowner - I was reasonably concerned what is going on and what needs to be done, Isaac however has become belligerent and stated that I don't let him do his job and left. He did not explain anything, he did not help us with anything. Very bad customer experience. Called to the office and left a VM

PS: as the business owner responded and claimed I'm being not honest
1 - when Isaac asked for the towel - I was really shocked that something started gushing and was thinking where to grab the towel quick, and your guy went to the car and get his own. Its not I did not want to provide a towel, I was a bit shocked by the unexpected problem and cannot think quickly of where which towel I can get for that. And BTW - I said plain and clear - I will wipe out water, you just deal with what you need to.
2 - I did not ask specifically to look at that angle valve, it was near one of the described issues (that hot water goes into cold pipes) so he went in to check the toilet has hot/warm water instead of cold
3 - I straight asked what is the problem and they guy just did not want to discuss.

Today I had another encounter with this company as my case from the home warranty was sent to them. This time Roman came to me and even though he did not have the necessary part, he returned back the same day and fixed everything. He was very professional and I gotta give the credit when it is due. So I'm changing my overall impression from the company to 4. I guess it depends on which person happens to come to fix your problem. I can highly recommend Roman (I'd give all 5 to Roman for sure)

We had a plumbing emergency and Judieh sent a plumber out the same day. (We had called around, and they were the only ones who understood the severity of our situation.) The work was well done, fair-priced, and absolutely to our satisfaction. We will keep them on the speed-dial, and highly recommend Judieh Plumbing to anyone, especially in the Pittsburg area.