Windy Flat RV Center, Inc.

Most of my UHaul experiences involve small businesses trying to make some extra side cash (but not putting any effort or attention into being a topnotch rental yard) and/or employees that seem absolutely miserable. Renting from Windy Flat was the exact opposite of that experience in every way.

The vehicles are super clean, and previous damage is actually noted meticulously so you don't have to wonder if you'll be charged for the tiny knick you see on your walkthrough. They have tons of space for their vehicles, so there's no weird issues with driving big trucks through shared parking lots or having the employee ask you to follow them in your car to a second lot to grab your truck (a real past experience btw). And most importantly, the people who run this location are absolutely incredible.

We showed up when the office opened and, due to Uhaul's system error, were waiting for a bit before we could check out. Not only was this painless, it was borderline enjoyable, lol. The people helping us were kind, apologetic (despite this being no fault of their own), and just straight up pleasant. When we unexpectedly had to adjust our reservation later on, they helped us eagerly and competently, and even took a moment from absolutely crushing it at their jobs to check how we were doing personally.

At this point I am gushing about van rental, so to wrap this up and reiterate: Windy Flat RV Center is a fantastic business of any kind. When compared to the average UHaul dealer, they are simply unparalleled. I would recommend anyone in the East Bay use this location, even if it means a few extra miles on your invoice. You won't regret it.

Thank you all so much for everything, you've got a customer for life.

We picked up a uhaul here. Wonderful, professional friendly staff.

Great place always friendly always have clean ready to go trucks. Definitely go the extra mile I'm a loyal customer for life.

Wonderful experience! I think they wrote the book on customer service. They went above and beyond to make sure I had a truck to move out of state with. I recommend everyone who needs a u-haul work with them, there the best.

Mom and Son Team runs it! (Velma and Michael), Very Patient, Understanding and kind People. Have the good Hearts! They're there to Help. Good and Excellent Customer Service! Much Thanks and God Bless!