Address: | 5601 Norris Canyon Rd STE 330, San Ramon, CA 94583, USA |
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Postal code: | 94583 |
Phone: | (925) 275-0400 |
Website: | https://www.johnmuirhealth.com/doctor/Douglas-Severance-MD/1639289838 |
Monday: | 7:30 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 4:30 PM |
Wednesday: | 7:30 AM – 5:00 PM |
Thursday: | 8:00 AM – 4:30 PM |
Friday: | 8:00 AM – 12:00 PM |
Saturday: | Closed |
Sunday: | Closed |
When I was living in the Bay Area around 2011, I was referred to Dr Severance by a friend of mine who saw him for MAT (OUD). Several years later in 2016, I recommended him to my boyfriend who needed help with OUD and he also became a patient of Dr Severance.
His office staff is organized about appointments, cancellations, etc and can get you into an appointment in a few days, which a lot of places will not or cannot do. For real if needed, they will fit you in however they can so you get in there as quickly as possible. The cost is average/reasonable given the demographics of the area.
Dr Severance himself is one of the most respectful, calm, peaceful, non-judgmental, and thorough doctors I have ever met. He is sincere and compassionate; I never felt like I was "less than" or a "waste of his time"(have felt that way too many times with too many clinicians). He actually took the time to listen and made sure everything he talked to us about was understood correctly (examples: how to use prescribed medication[s], what to do if _____ happens, side effects, support groups and community resources). He would spend an hour or more with me and my boyfriend at each appointment if needed. He made a difficult process a lot easier and more comfortable.
The way he talked to both my and my BF was always with genuine concern, I feel like he wants his patients to succeed and get better. He did not shame or reprimand or talk down us. Too many doctors I have had are really condescending and I hate it. Example: Dr Severance would ask "what worked well for you about previous treatment?" versus "why did you fail at treatment before?" or say something like "i see from your UA you are having trouble, would you like to share wants is going on so we can figure out how to help?" instead of "you failed your UA, if you don't improve, and if you don't take this seriously, you will never succeed!")
Overall just a great guy. He helped me and my BF a lot and I am very grateful for it.
I’ve been a patient of Dr. Severance for almost ten years now. Most people my age and younger don’t bother with a PCP, but I couldn’t imagine managing my every day healthcare without his office. Everyone is attentive, reactive, and supportive as they maintain your overall health. Great work, you all make people’s lives better every day!
Been going to him for over 10 years now. Office is a well oiled machine and he is a great doctor.
Dr. Severance has a great calm bedside manner, and he always takes time to discuss and concerns you may have. His staff is always helpful and friendly as well.