Jiffy Lube

It says Jiffy Lube on the signage but today was extremely short of Jiffy. The process all started quick enough. I pulled up and they started the process immediately. I was checked in and the oil change was in effect moments after pulling in. Each worker had a smile on their face and the energy of the place seemed vibrant as if every employee enjoyed their job in this establishment. It honestly had the feeling of a made for TV musical. And just as I believed that the swipe of my credit card would end this song and I would be on my way....I was informed that my oil filter wasn’t in stock and I need it to wait approximately 20 minutes for its arrival. Whoever works at the place where oil filters come from was not listening to our musical number that was filled with energy, movement and the understanding that I had other things to do. An hour later I was still waiting. It was definitely not the fault of the workers. They made calls and handled the situation as quickly as they could. They understood that this was not a Jiffy experience and that it was starting to be an inconvenience to me. Each crewmember was respectful, helpful, professional and did everything they could for me. I may have been frustrated momentarily but you can only be so upset when you see that everyone is doing all they can to help you out. This crew is awesome! And now I sing their praise.

The guys here are professional, engaging and very professional from their top notch service to their communication with me about my vehicle. I will definitely return to this location.

Went in this morning to get an oil change. I Dealt with Alex! Wow he was professional and really cared about covid-19 safety precautions. That made the wait in our car feel much safer. He also suggested that we change our air filter and I can honestly say that the drive out of there felt much smoother. Just filled up our gas tank we'll see if I see a difference. Thanks again Alex!

Good service, prompt work, clean waiting room and restroom. In and out with good time on the amount of work needed to my truck. Runs like silk.

Very gentlemen and professional employees, not easy for the inspection, thanks,.for nicer service.