Chloe

I know there's several places one can get their Chloé fix in Los Angeles - but if you want to be treated like you matter, and you care about service, GO HERE. I contacted this store via email in addition to 4 other stores w/in the US with a simple request: I needed a gift box. That's it. Azzy, the boutique director at the Melrose Place location, was the ONLY one to respond. She sorted me out instantly and provided what can only be described as stellar service with a personal touch - all from a distance, and even knowing she wouldn't be making a sale from me, shipping my gift box halfway across the country. I can only imagine that clients who shop in-store receive the same wonderful treatment. I'm not in LA often, but if I AM, I'd go out of my way to put visiting this store on my itinerary. Will definitely be ordering from them in the future the next time I need some Chloé.

What started out as a negative experience was turned around by Austin and Azzy!

With botiques like Chloe, you not only pay for the price of the item you are buying but for the experience that you are getting. Personal touches for each and every guest brings the experience to a different level of service. Thank you Austin and Azzy for all that you do! Looking forward to shopping here again

What a delightful experience! Austin was wonderful to chat with as I chose my wallet. It’s a beautiful boutique to boot.

the secret hidden place