Kinetico Water Systems By Basic Technology

We purchased a full house filtration and softener system and a reverse osmosis drinking water system. The soft water is delightful and the drinking water delicious. I highly recommend the Kinetico products, plus the customer service provided by Alex and his team is first rate.

Such a great company to talk to and have them educate you more about water softening system. I reached out to Kinetico about being interested in a Water Softener system for my house due to noticing water spots were more frequent during my car washes and on my polished tiles in my newly remodeled shower. I was able to set up an on site plumbing audit with Phil and he did such an amazing job on going through the area of where they'll need to do the plumbing and educated me on the difference between a digital system versus a non digital system. He also took his time to address my concern about where I wanted filter water for my car washes. He also did the water test in front of me which I really appreciate because when I schedule a water test with another company they didn't even do the test. They just told me that my area is known to have hard water. I then had a virtual consultant with Alex who was very professional on creating a PowerPoint presentation for me and which system would work best for me. When I'm ready to purchase the water softening system, I know for sure I'll be going with this company.

I had a Kinetico RO system installed in 2017 and have been very happy with the water quality and service. I have a peace of mind our drinking water is “clean” and a service team who are CONSISTENTLY professional. They were very patient with answering all my questions from day one and continue to do so presently. A specific appointment time is provided (not a 2-4-6 hour window) and the technician shows up when appointments are scheduled. It makes their service very convenient so we can plan for our day. When services are performed, the working area is kept organized and the technicians are consistently mindful of cleaning up before they leave your home. They are very knowledgeable about their products, including applied water science and are able to customize a system for your home. Our drinking water system have been operating seamlessly with routine maintenance consistently delivered.

This is the best home water filter company in LA. Great water, great staff, great service. The in-home demonstration convinced us we needed a water filter but Alex, who did the demo, wasn't pushy, just knowledgable and patient. The installation was perfect and Jacob came back out six months later for free to review the work and check the water cleanliness. This is almost a must-have in LA if you can afford. This water is so good for you. Thanks Kinetico!

Kinetico has been a great addition to our home. The water softener has done wonders for our dishwasher, our dishes, laundry shower doors - everything. No more water spots or damage anywhere. Our drinking water tastes great and totally pure and we never need to buy plastic water bottles. Alex was great in the sales and installation process; Paul was very helpful and professional in making sure everything was installed properly and we were happy; and Yevgeny was very polite and efficient in our maintenance and filter replacement process. I highly recommend Kinetico to anyone. Thanks Kinetico!