Address: | 3625 S Grand Ave, Los Angeles, CA 90007, USA |
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Postal code: | 90007 |
Phone: | (213) 985-2964 |
Website: | https://www.publicstorage.com/self-storage-ca-los-angeles/2213?pid=pslocalsearch |
Today, I went the office to inquire about my account. I was greeted by the pleasant Kianna. While speak to Kianna and Scott about the my options, I'm impressed with the Honesty and how informative they both are. Amazing job 😁 Thanks.
Ilse and Jocelyn were very helpful during my visit to Public Storage. Although I was not able to find the size I was looking for because of limited availability their service was great. They were very friendly and informative. Not to mention how clean their property looked and smelled! Together, they make a great team! Thank you Jocelyn and Ilse!
The on-site property manager Jocelyn was great! She recommended the best unit that would fit what we needed stored, showed the unit, answered all my questions and even helped me set up the mobile app. It was a great experience! The facility was cleaned, well ventilated, and seemed safe. Thanks.
Jocelyn is the best! She was so welcoming when we came in, showed us where everything was and explained the whole process clearly and concisely. Will be coming back here whenever I need their services!
Jocelyn at Public Storage on Grand has amazing customer service. When I come into the facility she is always helpful with processing my payments or assisting me when I forget my storage code. Recently, I occurred a late fee and she was able to remove the fee. Her kindness meant the world in that moment! One of the best customer experiences I had in a long time.