AAction Appliance

I really love this company! Jake and Isser are AWESOME! I had a problem with my Miele dishwasher for 6 months, so many people came out to investigate, but Jake knew immediately what the problem was, and they were fast and thorough, and both so friendly and helpful! I would highly recommend them!

I hired Aaction appliance to install builtin appliances in my new remodel and they did a fantastic job. My cabinet company did not do some measurements correctly so some modifications were needed and Aaction stuck around and fixed my cabinet companies mistakes. They were on time, very friendly and came with masks and sanitizer. I will recommend them to everyone I know.

After expressing, to my Aunt, my frustration with our contractor. My Aunt insisted I call Aaction Appliance.
I called the office and spoke with Christina. First and foremost, she is a diamond in the rough! Her customer service is impeccable! When you talk to her, she makes you feel like her close friend, rather than another customer. Christina was compassionate of my situation and put me on schedule about a week after I called. With little ones, I told her I really needed my refrigerator and oven and microwave ASAP. The following day, Christina called me to let me know she had a cancellation and could send a crew the next morning. Honestly didn’t expect her to call and accommodate my request! I called back as my husband wanted to make sure we wouldn’t run into the same situation as with our Contractor. He spoke with a manager named Ramon. Ramon explained that they are certified installers and insured. Kinda feel bad for Ramon, because my husband asked so many questions in a stern, tough guy tone. He’s like a pitbull! At the end of the call, my husband smiled and said. I like this guy. He didn’t BS me!

Day of the 1st appointment, Pepe and Eddie called me to let me know they were on there way and upon arrival were true gentlemen. They introduced themselves and discussed their gameplan in thorough detail so I could understand what they would be doing. I was tending to my little ones, when Pepe called me over so he could open the boxes in front of me. We both checked each appliance for any damages before they started installing. Pepe also explained to me that he would have to do some adjustments to my counters and discussed pricing with me to approve before doing the extra work. After they were done, they made sure I was pleased with the install and showed me how to use all the functions. He had me review all the charges listed on the invoice and made sure I agreed. Everything matched what Christina quoted me and what Pepe quoted for the extra work on my counters. No hidden costs! That was shocking! Most places try to sneak in costs. Since we fired our incompetent contractor, he never installed my hood 🤬 I explained this to Pepe and he took the time to assess the situation provided a quote to install the hood and the extra work to vent out. I asked if they install washers and dryers, which they do. I called Christina to schedule installation of our hood and range and the washer and dryer. She wasn’t there, an I spoke with Virginia. Again, I received friendly customer service. Virginia explained that Pepe and Eddie were unavailable for over a week, so I opted for another crew, Robert and Steve. They came to install these items on our 2nd appointment. I received the same courteous service. Robert and Steve were also very thorough and patient with me and my many questions about the venting and holes they had to cut. They tested out all units before they left. Just like Pepe and Eddie, they cleaned up and you would never know they were there! My husband came home and loved it! But he did have a question about the range. Robert showed me and I forgot. Oops 😬 He called the office and spoke with another Manager, Tony. Tony walked my husband through the functions and all was good!

As they say, better late than never! We used Aaction Appliance last year October 2019, but I had to give a review after I found out another Uncle used Aaction to install his hood last month. Our experience with everyone at Aaction Appliance has been nothing short of amazing! They are all very professional and kind! Now we have a beautiful new kitchen and we were able to have our family gather at our home for Thanksgiving and Christmas Eve. If we stayed with our former contractor, we would probably still be without our kitchen and I’m sure we would have paid thousands of dollars for work undone! My husband and I have referred many friends and colleagues. They all join us in their positive experience with AAction Appliance. Definite 5-Star service! You won’t be disappointed!

I am a first time home buyer which is stressful and exciting all at the same time. So of course I got all brand new appliances. I had aaction appliance do the instillation for my built in fridge range microwave and dishwasher. They did such an amazing job. They are extra careful not to scratch the floors they clean up any mess that is made. Show you how to work all the gadgets. Easy to talk to customer service. It made this experience super easy and non stressful. They are definitely who I will be going to again if I ever need an instillation. Thank you all so much for the wonderful job you did.