U-Save Car & Truck Rental LAX

Had a great one day car rental here. Nice car, friendly staff, and very affordable. The highlight was Ricardo the shuttle driver. I just made it back in time for the last shuttle and he was nice enough to wait for me while I completed my inspection. He was so sweet and put my panicking mind at ease!

Let me start by saying thank you , THANK YOU, THANK YOU to Steve! He went above me beyond to help me and ensure I was able to get my rental seamlessly. The level of customer service and overall kindness he showed me was EXCEPTIONAL!

Next, I would like to commend all 4 gentlemen working today. When I walked in you all were packed and only 2 associates were at the front desk. As the line grew “all hands on deck” kicked into super gear. I have over 10 years of HR/leadership development experience and I want to send a HUGE kudos to the team! You all jumped in and got all customers taken care of with a smile and patience. Which is Key when things get hectic.

Round of applause for excellence, exceptional customer service and amazing team work in ensures we were all taken care of as quickly as possible.

I’m usually very impatient; however, the energy your team gives to its customer is amazing and very much appreciated.

Thank you all so much for making my business trip and birthday a lot smoother with my rental 💗

We had an awesome experience with the agent Tyler, he was super respectful and helpful with all of our questions. He made the process super quick and efficient which is nice because not all car rentals help you through the process fast, but Tyler made sure. I will definitely come back and rent specifically because of the attitude and attention to customer service he provided. A++

I was a little skeptical at first because of all the negative reviews, but Tyler changed all that right away. He was nice and professional but still very understanding to how I was feeling. He made sure I got the car that I wanted and needed for my trip without any hassle. He reassured me that I was in good hands and I had nothing to worry about. When I do decide to rent a car again I will definitely be talking to TYLER!! I would recommend this company and his service to anyone. Tyler will take care of you with understanding, great customer service, and a smile. I believe he’s a great asset to this company and I’ll certainly be back.