The West Covina Insider

Wow this place was awesome. Online check-in was so easy. They call you and text you when to leave your house so that you’re waiting from the comfort of your home. When I got there, Nurse Octavia was the best. She was so friendly and sweet and made me so comfortable. Dr. Wenger was very personable and friendly too and I appreciated the way he spoke and listened. If/when needed, I’ll be back here.

My husband and I have visited this office multiple times. It is very clean and organized.. we use the web check in so they let us know when to arrive which is nice. We have been in and out in about 30 mins each time which is amazing.. the Doctors and Nurses are kind and pleasant. They know what they are talking about which is nice and they are able to answer any questions we have.. Thank you all for your service you are much appreciated

The doctors and staff here are all very warm and friendly. Knowing they are dealing with people who are having health and wellness issues every day but are still able to treat people with tenderness and respect speaks volumes to me. I most especially appreciated Jackie, who is clearly meant to be in health care. You can tell how much she cares about people and their well-being, and how she wants to make their time at the clinic as good of an experience as possible. She was so sweet and helpful to me during my entire visit. I would highly recommend this location.

Everyone we interacted with was great. Extremely personable and great communication. They let us know everything that was going on and what was going to be next. They answered any questions we had and even went above and beyond by making sure there was an open pharmacy before sending in the script. Best experience I’ve ever had in an urgent care. If there’s a gold standard in urgent care, they delivered it.