Address: | 13034 Chapman Ave, Garden Grove, CA 92840, USA |
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Postal code: | 92840 |
Phone: | (714) 750-7333 |
LOVED my experience with this dealership!!! Starting with Gabe Harris, the Expert Service Team member who was kind, efficient, courteous, knowledgeable, thorough and experienced and made check in very pleasant. He directed me to the right team member, Chase, regarding my questions about warranty and service packages. Chase hooked me up with Chris Swanson, the Finance Manager who was the nicest person I’ve encountered at any MB dealership. It was as if I was speaking to a friend who made me feel protected and secure. There was no pressure about anything. Just the best customer service team. Let’s not forget the guys in the back doing the work - car rides beautifully. Thank you to each and all of them. Hands down, the best MB dealership !! I’d vote them #1 Nationwide !!!!
Service was quick and smooth. The Service Advisor Gabriel Harris was friendly and knowledgeable, great guy! The facility was very clean everyone friendly and professional and pleasant to work with. Only thing missing was breakfast lol. Just kidding 😂. Thanks for a great experience. Spending a lot of money didn’t hurt quite as bad this time 😆
T. Swanks,
My service advisor is the nicest guy! He remembered me from a previous service and was doing everything to keep the cost down and have my car serviced quickly. I’ve been to a Mercedes’ dealer that was closer to my home and the experience was sub par. That’s why I drive out of my way to Mercedes of McKinney. They are kind, and not at all stuck up. It’s a welcoming atmosphere and not at all stuffy. As long as I own a Mercedes, I’ll be coming back here for everything my car needs.