Laguna Viejo Auto Service

• Kenneth Jones
  
  
  (December 11, 2018, 1:03 pm)

  John and Gayle are a pleasure to deal with. I had issues with 2 of my Lexus at the same time and they offer quick resolution and staging the repairs to minimize the impact of the cost hitting all at once. I have 3 Lexus and thrilled to have found Laguna Viejo Auto

• Dennis Morales
  
  
  (December 10, 2018, 1:43 pm)

  John and company are the best. Quickly diagnosed the problem and got it fixed quickly. You can usually tell when a mechanic gets outside of their comfort zone. Never happened with John. I highly recommend them.

• JULIE MOREY
  
  
  (December 4, 2018, 8:58 am)

  A huge and grateful-heart shout out to John and Gayle for taking care of my friends and I on Saturday, Nov. 17, 2018. We are local Bike Escorts on our way from Huntington Beach, CA to downtown San Diego for the inaugural DC Comics Wonder Woman Run Series. Myself, and three other friends, along with our bikes went down the 5 Freeway only for my trusty 4Runner to completely stop working in the carpool lane. Slowly, we were able to maneuver the vehicle over 5 lanes during a busy part of Saturday to safely exit Oso Parkway. Luckily, we were stopped right around the corner from Laguna Viejo Auto Service.
  
  I have worked in the customer service industry for over 25 years and are well aware of what it requires to be the best in class. I had to leave my vehicle over the weekend, but thanks to Gayle's quick wit and world class customer service, she was able to take care of my vehicle first thing on Monday. It turns out I had a bad battery that broke the alternator (yes, the double whammy). Gayle and John were absolutely amazing. They are reliable and super trustworthy - a rarity these days in the world of vehicle repair. My trusted 4Runner has been maintained over the last 11 years by my brother who used to work in the vehicle service industry. His stories of questionable ethics in repairs has made me leery of trusting anyone to handle my auto repairs. I can honestly say that I now have another person I can trust to do my repairs and at reasonable costs. The best part is when John checked in a week later to ensure my vehicle is running well without any issues. They are top notch and deserve your business. Thank you so much for everything. You guys are amazing!

• Tamara Coan
  
  
  (November 12, 2018, 6:40 pm)

  Let me tell you, it’s extremely difficult in this day and age to find an honest company in every regard. You have to do much research, rely on others for referrals and then you have to trust you are making the correct decision.
  This place is an ABSOLUTE GEM and not a hidden one either! I am AMAZED there are still honest people/companies in this world that actually care and want to give their customers quality products/services.
  
  I feel so lucky and grateful to have found this place. I don’t know why I didn’t find this company earlier because I rely on reviews to make my decisions easier. I actually came across this company on the AAA website for approved auto service recommendations after having been recommended another company. I decided on Laguna Viejo Auto not only because of the ease of both getting in and out of the business complex and the parking, but it was AAA approved. That basically states customer service is top priority with fair pricing. I also read one particular Yelp review that was so touching it solidified that this was the right place to come. Gail (owner, receptionist) was about the sweetest person I have ever dealt with. I emailed her regarding an estimate for a new car starter and she was absolutely professional and so thorough with everything in order to give me the most accurate pricing which was fair and pleasing to the wallet.
  The appointment was super easy to make and I got in there right away. No hassle at all.
  
  I have to say when I walked into this establishment I was shocked by the homey and nice décor they had and it did not smell like cars at all. It was almost like I was in my living room.
  
  I was greeted in such a welcoming way by Gail. Not only did they look at my car right away, but John (owner) came to speak with me about my car and said that I did not need a starter after all. I found this to be a rare happening so was pleasantly surprised. So, I got my smog check done instead and it was quite a bit cheaper than the place I had taken my car to in previous years.
  
  It came out to a win win for everyone!
  
  If you are looking for an auto place that will treat you with honesty, integrity and give you quality service look no further! This is one of the very few out there that will go above and beyond no doubt!
  
  My loyalties are with this company now for all of my auto needs!

• Steve Sponagle
  
  
  (October 30, 2018, 1:12 pm)

  I’ve been using Laguna Viejo Auto Service well over ten years. I’m impressed with their customer service, shop cleanliness (I swear you could eat off the floor in there!) and simple explanations and recommendations for the services of your car. Top notch care of their customers and their customer’s vehicles.

Laguna Viejo Auto Service, Inc. | Mission Viejo, CA ...

About Laguna Viejo Auto Service is your "Dealership Alternative" for over 23 years! We are a family owned business that is AAA Certified, as well as a Certified smog check and Repair Facility for 2000 and newer vehicles.

BBB Business Profile | Laguna Viejo Auto Service

(949) 582-7262 Laguna Viejo Auto Service 23 years in business 25752 El Paseo # A Mission Viejo, CA 92691-6909 ... Laguna Viejo Auto Service A . BBB Rating System Overview.

Laguna Viejo Auto Service - Orange County HOT LIST

Feb 21, 2017 - Heather S. voted for Laguna Viejo Auto Service as the BEST Auto Repair ... Vote for the places you LOVE on the Orange County HOT LIST and earn points, pins and amazing deals along the way.

Laguna Viejo Auto Service - 20 Photos & 48 Reviews - Auto ...

Phone number (949) 582-7262 Business website lagunaviejoauto.com; ... Yelp users haven't asked any questions yet about Laguna Viejo Auto Service.

Laguna Viejo Auto Service - Home | Facebook

(949) 582-7262. Contact Laguna Viejo Auto Service on Messenger ... We at Laguna Viejo Auto Service, Inc. want to say "Thank You" for continuing to trust us with your ...

Laguna Viejo Auto Service - YP.com

Get reviews, hours, directions, coupons and more for Laguna Viejo Auto Service at 25752 El Paseo Ste A, Mission Viejo, CA. Search for other Auto Repair & Service in Mission Viejo on YP.com. Start your search by typing in the business name below.

Laguna Viejo Auto Service

(949) 582-7262. Fax: (949) 582-2236. Email: ... *Laguna Viejo Auto Service is responsible only for the parts and labor purchased by the customer and not for ...

Laguna Viejo Auto Service, Inc. - Mission Viejo, CA | AAA ...

Laguna Viejo Auto Service, Inc. 25752 El Paseo Mission Viejo, CA 92691 (949) 582-7262 33.586433 -117.672877 76295 004

Laguna Viejo Auto Service - citysearch.com

(949) 582-7262. View Website. ... I have been using Laguna Viejo Auto Service for over 10 years now and will continue to do so because I am very happy with their service.

LAGUNA VIEJO AUTO SERVICE INC. - Angie's List

LAGUNA VIEJO AUTO SERVICE INC. in business since 1994. Angie's ... (949) 582-7262. Address. 25752 El Paseo Mission Viejo, CA 92691. Map. View larger map.