Address: | 4991 N Lake Blvd, Carnelian Bay, CA 96140, USA |
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Postal code: | 96140 |
Phone: | (530) 546-4256 |
Website: | http://www.agatebay.com/ |
Monday: | 9:00 AM – 5:00 PM |
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Tuesday: | 9:00 AM – 5:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 5:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | 9:00 AM – 5:00 PM |
Sunday: | 9:00 AM – 5:00 PM |
We have used Agate Bay Realty multiple times now and it has always been a positive experience. They respond quickly and are a very dog friendly company with a lot of options which we appreciate. We also feel like the don't have a lot of the hidden fees that you see on a lot of Global websites. Support Local and I promise you won't be disappointed with your experience and service! 10/10 recommend renting through them.
After our first time experiencing using
Agate Bay Realty for our weekend rental at Lake Tahoe, we will be using them to rent all of our future rental homes for our yearly Tahoe trip! Due to a winter weather storm, there was a snow berm at the end of the rentals driveway preventing access. Before it was even time to check in, an amazing agent had already contacted us with the issue along with options for a different rentals to accommodate us for the night until they could have their snow plow remove the berm. Some of the options were more deluxe/expensive than our current rental but they assured we would not have to pay the difference and, if we chose, could stay at the new rental for the remainder of our stay if we chose. Thankfully the snow berm was able to be cleared and we checked in to our original rental on our first night with no other issues. The agent provided us with her personal cell phone number during all of this for quick assistance during it all. 10/10 DEFINITELY RECOMMEND!
We booked a place in Tahoe, but had to cancel last minute due to the wildfires. We were worried about the cancellation policy which only guaranteed a 50% refund. In one email exchange with Agate Bay Realty, we sorted this out -- they were responsive and understanding, and immediately provided our full refund. Great that this didn't have to turn into a big waste of time and energy. Thanks for being professional, reasonable, and kind!
My family and I have been renting from Agate Bay Realty for the last four years and cannot recommend this company enough. They go above and beyond to ensure that our stay exceeds our expectations. The properties are charming, well maintained and very clean. The staff members that I have been in contact with are extremely friendly, professional and have provided me with the best recommendations for outdoor activites, shopping and places to eat in Lake Tahoe. Agate Bay Realty makes planning a family vacation so easy, I am already looking forward to renting from them again next summer!