Address: | 200 Hidden Valley Pkwy, Norco, CA 92860, USA |
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Postal code: | 92860 |
Phone: | (805) 648-3812 |
Website: | https://www.tillysmarine.com/ |
Monday: | Closed |
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Tuesday: | 9:00 AM – 5:30 PM |
Wednesday: | 9:00 AM – 5:30 PM |
Thursday: | 9:00 AM – 5:30 PM |
Friday: | 9:00 AM – 5:30 PM |
Saturday: | 9:00 AM – 4:30 PM |
Sunday: | Closed |
I recently had the pleasure of dealing with Eric and Jonathan at Tilly's marine for a purchase of a brand new Malibu wakesetter.
They were professional , courteous and very patient answering weeks of questions.
They have since gone above and beyond delivering the boat and explaining the operating system.
I warmly recommend this dealership.
Tilly’s is awesome. Eric our salesman was super helpful and available from starting the shopping experience and test drives to buying. We have now owned our current boat for five years and the service department is 100% there to help. Robert has a great attitude and is very helpful!
The dedicated customer service paired with industry expertise puts Tilly's Marine of Ventura well past the maximum 5 Stars! We recently purchased a boat from this location and have been more than satisfied by the effort and care during the entire process by all the staff. My boyfriend came visited the location just browsing not even in the market to purchase a boat but sales member Jonathan's enthusiasm and knowledge on the new 2018 Axis brand ignited an interest that demanded bringing one of these boats home! (not to mention Jonathan was not the "typical" salesman. He is honest, realistic and genuine.) Fast forward a few days and Erik had an Axis shipped within very short notice from the Norco location for us to look at since this was the one that caught my boyfriends attention.(he needed to see it like yesterday) It was a no brainer once we saw the boat and again the knowledge/insight on the Axis 2018 line Jonathan and Cory offered only sealed the deal even more. Since bringing the boat home we have had numerous questions and inquiries on the surfgate and ballast which are quickly answered by Erik! (he probably regrets giving his cell phone number to us) In the last 2 years we have made a few other large purchases and had home improvements done being left disappointed by lack of integrity in work and poor communication. It has really been refreshing to find a local dealership that follows through and ultimately CARES about their customers! They have displayed the most dedication throughout the entire process not just until the deal was made and that is what sets them apart from the rest! I could continue on about all the ways they have displayed greatness but my fingers are getting tired. :) Tilly's Marine Ventura gets a A+++ from the Lovato's, we will NEVER go anywhere else for our boating needs!
My husband and I walked in to Tilly's Marine in Ventura, Ca about 6 months ago. We knew very little about boats, but we knew we wanted one. Erik Smentek greeted us casually and our lesson began. He knew darn good and well that day was not the day he would sell a boat to us, but he spent a good 2 hours with us. Answering everything! We lleft feeling very informed. We were interested in the Chapparel. The next day we drove to Long Beach to 2 dealerships and were not impressed.
In the following months Erik followed up twice. Just recently, we went in for follow up questions and to deal with financing. He was very friendly and fun with our 2 children and we were very impressed overall. He even printed out pages for our youngest to color. She was very happy. And our 10 year old boy loved checking out the boats.
The next weekend we met him at the lake and we went over everything. We are now proud owners of a beautiful 2017 family boat.
Erik was a pleasure to work with and he went above and beyond by having an employee that lives nearby drop off some ski equipment to our house so we could enjoy our first family trip. He exceeded our expectations. We will always refer friends and family to Tilly's and have them ask for Erik. Thanks again!! You rock!!
More Tilly's Marine is a premium marine dealership located in Norco, CA, offering new and used boat models with excellent financing and pricing options. We also offer service, accessories, and parts serving the areas of Ontario, Long Beach, Temecula, Riverside, and Corona! Less
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