Ramona Tire & Service Centers

Best service experience I’ve had at a tire shop in years. Chip the manager is fantastic! Open and honest about time frames of service, looked for the best price for tires for a customer and was great explaining a service that would have to be done to fix an issue. Very knowledgeable with different makes and models of vehicles! Exceptional job Chip!

Good morning Riverside County, I would like to give a special thanks to Ramona Tires, I went in to get a quote on changing two of my valve stems that were leaking and they told me it was no charge and I said are you sure I don't mind paying for 1 and they said that was on them!! Little do they know that my financial status right now is really bad so is a blessing to get those valve stems fixed for free and I just wish them all the best of luck and their business PS all the staff are very nice and very welcoming, thank you..

I came in on Monday for tires (wires showing), a brake check, and oil change on my fleet vehicle. The guy at the front instantly started off by telling me he is from another store and didn’t seem like he had a clue to what he was doing. After waiting three hours I ended up with an oil change and was told to wait for an approval for the tires and was given minimal details. Never got a call back and felt like I was blown off. Being a mechanic myself I know how to communicate with customers and give great details and explanations of what is going on. I never received that. For this experience I’d give 1 star.

I called back Wednesday and was greeted by Chip. All I can say is Chip completely redeemed my experience. Along with apologizing for my previous experience, he in great detail explained everything I needed and reassured me they would get it taken care of. I received a call back and came back in for my tires and the installation was quick and smooth. Chip is professional, knowledgeable and knows how to communicate well with customers. Thanks for the help Chip! I hope he gets the recognition he deserves from management. For this review I give 6 stars.

Ramona Tires at 18580 Van Buren is the only place I’ll take my Families vehicles when service is needed. Tom is incredibly helpful and definitely makes me feel like a valued customer, along with the rest of his staff. If your within driving range, I highly recommend offering this location the opportunity to become your go to mechanic.

Vary friendly staff. they do not play games and help you make informed dissension over them making a sale. Quality repair work at a reasonable price. With there communication and quality work keeps me coming back. Also i travel over 20min to get to there location, rather than using shops around me because of there service and support. They took the time to show me and explain the problems and how they would fix them.