Public Storage

Jackie was AMAZING!! She showed me and my daughter around the property and offered us a variety of different units. Amazing detail in how the sign up process works and was extremely patient to walk us through signing up and downloading the app. Definitely recommend this location, especially because it is close to our home in Citrus Heights

Wow! Capri was amazing. I was just expecting to get a regular storage unit and a regular transaction. when I walked in Capri greeted us with a very warm welcome and helped us get into the storage even on her lunch break, came down to help us on a unit far away …because the door was stuck, turns out I just needed to pull the door harder. Thank you Capri! We will definitely remember her and hope she is doing well. Also thank you public storage for the online easy access backed by a nice human to help.

My friend and I were looking for a storage unit to move stuff to that day. I submitted a reservation online and I immediately received a call from Mekala, who discussed the promotions and sizes they had. She was amazing, caring, very friendly, knowledgeable and listened to my needs. I then received a call from Capri, who manages Citrus Heights location off of Tupelo. Let her know I wanted to see the different sizes they had available. She told us to come right in. As soon as I walked in to the office she greeted us with a big smile and took us to see the units. I chose the unit that worked for me and immediately signed up. Capri took the time to explain everything to me to make sure I understood everything that was in the agreement. When we came back to load stuff in the unit, had issues with the lock and the key broke. The place was about to close and I did not know what I was going to do. Luckily for me, Capri worked her magic and found another unit and we were able to get everything in to the new unit just in time before they closed. I can’t thank her enough for everything she did for me. She went above and beyond and provided the best customer service I have ever experienced. I wish there were a lot more people around like her. Thank you Capri for everything. If anyone needs a storage unit, I will refer them to you. You are the best!!!!

Capri is awesome and we got done exactly what I needed to do. She helped me troubleshoot and also I was so happy to save a trip to another store because I needed additional materials that she just stocked. She is clear and concise and extremely helpful.

I really appreciate Capri at the tupelo location..she always has a smile on her face and is so sweet and ready to help.i look forward to seeing her everytime I stop in to my storage! Keep this girl around.her customer services skills are top notch