Address: | 3310 Luyung Dr, Rancho Cordova, CA 95742, USA |
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Postal code: | 95742 |
Phone: | (916) 852-1140 |
Website: | http://www.hardcoverspas.com/sacramento |
Monday: | Closed |
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Tuesday: | Closed |
Wednesday: | 10:30 AM – 4:00 PM |
Thursday: | 10:30 AM – 4:00 PM |
Friday: | 10:30 AM – 4:00 PM |
Saturday: | 10:30 AM – 4:00 PM |
Sunday: | 10:30 AM – 4:00 PM |
We are thoroughly enjoying our Eco Spa and have had a great experience with the staff at Spectacular Spas. They have been very helpful since the day we purchased the spa and long after whenever we had a question or need. Amanda truly understands the value of great customer service.
This company is amazing! They definitely live up to their name, “spectacular spas”. I ordered my spa in June and it was delivered fast. The bubbles stopped working and they sent a repairman out the next day to fix it.
When our old hot tub died, we looked around for an affordable and energy efficient replacement. We are SO GLAD we ran across Spectacular Spas! We went to the showroom and the entire time we were there, we never felt pressured to buy. The sales team was VERY helpful and took the time to explain things and answer all of our questions. We knew within minutes that it was the new hot tub for us. It was very easy to setup and it is a breeze to maintain. I would highly recommend that anyone in the market to check out Spectacular Spas.
We purchased our EcoSpa E2 in January 2019. A year later we moved from Woodland to the Sierra foothills at 4,000 feet. Spectacular Spas installed the spa in Woodland, moved it to a temporary location at our new house, then moved/installed it at its permanent location. All without a hitch. Our spa has been under four feet of snow without power for a week. When the power was restored the water temperature was still 48 degrees - no worry of freezing with the good insulation. We use our spa almost every evening even having to walk through snow to access it. This was definitely one of our best purchases. When questions arise or supplies are needed Amanda has been GREAT to work with and VERY responsive. Kudos to everyone at Spectacular Spas.
Look no further, you have found the Hot tub/Spa unicorn!
These EcoSpa hot tubs are the most easy and cost effective (to install, run and maintain) than any others out there. SO GREAT!!!!!
So yes, the product is phenomenal, but let's focus on this company and their service. They used to be Hot Tub Warehouse, but changed names to Spectacular Spas as of January, 2021. Same thing if you see both names.
If I could give 10 stars I would. Amanda and her team (delivery guys Miguel and Manuel) are everything all businesses should aspire to be in all ways.
I am onto my 2nd unit purchased (an E1 1st, now an E3) and I had LOTS of questions/emails/calls with Amanda to ascertain if these units were what I wanted. I was not local so everything was done remotely. She was GREAT!
Then after a nice and punctual delivery experience (we have a very tricky location!) I went back with user questions and onto finally a hardware issue with a light bulb and jets...
ALL answered timely, with empathy I'm a newbie and GREAT/Easy solutions. If it was just user error, she guided me to correct and if hardware shipped it to the house no questions asked.
Great Product, CHECK
Great Service, CHECK
Great Support, CHECK CHECK
Overall good hard working, fair priced business, CHECK CHECK CHECK!
Inbox me if you have questions aside from what's here. Happy to answer!