Maaco Auto Body Shop & Painting

I really never write reviews but I went into this shop yesterday for an estimate. I had a decent scrape a little bigger than a credit card on my car since my mom backed into it. They came out to evaluate it and asked if they could try something and they ended up just being able to buff it out for me!! I recommend this location 10/10. They have some honest, kind people who work there. Thanks again! :)

great service explained the process and completed the job on time thank you Angel and crew great job on my taco I will recommend your shop to all my friends.

The staff at Maaco were fantastic. I wanted a color change for my 2023 Hyundai Tucson. Hyundai only had the darker blue, which was nice, i just wanted a lighter shade. They quoted me a reasonable price. When I came in to have it done, they made a huge effort to find exactly what shade I wanted (who knew there were so many shades of blue?). Once we settled on one, they went to work. They told me it would take 3 days, it took 3 days. When it came time to pay, they charged me the quoted price, no attempts to get me to pay more. Results were beautiful. Wonderful experience. Definitely recommend.

This is my first Google review, and I rarely post on Yelp so when I take time out of my day to write one, it should go a long.

Before I share my Maaco experience, I wanted to let my fellow reviewers know, that this location is:

UNDER NEW MANAGEMENT

What's so special about Maaco on Arden Way?

Let me share my experience with you, and show you before-after photos.

While I've seen Maaco commercials in the past, I've never needed their services.

Friday, I had a car accident and my rear bumper was badly damaged, and I have a high deductible, so I was dreading the estimate.

I was terrified of the estimate of whatever a body shop decided to charge, plus a high deductible.

When I walked into the auto body shop, my insurance (AAA Northern California) sent me, the shop didn't have an appointment booked for me.

The shop said it could take up to two weeks to receive an estimate. I was stuck.

About a month ago, I had an issue with sludge getting into the engine.

The dealership said they needed to replace the engine, but after a week, they said they could flush it.They said, get 3 things at 500 miles, the engine would start filling up again.

I called Meineke in Sacramento on Capitol Way (first place that came to mind, haven't used) and told them what the dealership said I needed; and Meineke quoted about $400.

When I went, the manager carefully looked at the dealership recommendations, explaining what my car actually needed from the list, and what wasn't needed.

I left Meineke having spent $107, and an engine that ran like new! Did they make the $400 from me?

No. Could they have? Easily.

Instead, Meineke on Capitol now has a loyal, lifelong customer, and spokesperson to everyone I know.

Doesn't that tell you everything you need to know about the manager's integrity, in turn, Meineke's integrity?

What does Meineke have to do with Maaco? Let me explain.

After I left the auto body shop my insurance sent me to, instead of trying a different shop, hoping for an estimate in the same month, I called the manager at Meineke for a recommendation to a reputable auto body shop.

As you would've guessed, that manager recommended one place, Maaco. I called the Maaco in Rancho Cordova, but the 'body person' was leaving early, so I called the Maaco on Arden Way.

Even on a Friday in Sacramento in the late afternoon, the Maaco on Arden told me just to come by.

I had glanced at the reviews first, and almost changed my mind, but the person I spoke with, Angel, was so helpful, knowledgeable, and friendly, I decided to go anyway.

Angel and Stefani did a very thorough assessment of the damage and said they would put together an estimate, not in two weeks, but in 10 minutes, and they were pretty busy when I got there.

The estimate included replacing the panel of the bumper, along with a number of other parts, which as you probably know, is not a cheap endeavor.

The estimate came to almost $1k, but knowing money is tight (I work for a nonprofit), Angel went above and beyond by bringing out the store manager, Jason to take a closer look, (close to closing, on a Friday) to see if there was anything he could do to bring down the cost.

Jason carefully look over the damage, with a rag, a spray bottle with acetone, and some elbow grease, and look at the before-after photos! Jason didn't charge me! Could he have? Easily.

Jason fixed everything you see in the 'After' pics, BY HAND!

Doesn't that tell you everything you need to know about the owner Jason's integrity, in turn, Maaco's integrity?

The car will still need a small repair to add brackets, fix other tubing inside the panel, etc. Something tells me my next experience will be 5++ like this one! I'll post a follow up review/photos after repairs.

Where do you think I'm going to take it?! Yep, Maaco Arden!

Maaco has found a loyal, lifelong customer, and their own free spokesperson to recommend them to everyone I know.

Maaco Arden Way is an auto-body shop, run by manager, Jason, with integrity, and supported by a team with integrity.

I just picked up my car and it's amazing!! They transformed my car - did a bit of bodywork, replaced the bumper and painted it from beat up black to THIS!!!! This location is under new ownership as of early 2023 and the entire staff is incredible. They're all super professional and friendly and they do a great job! I am thrilled at the result and 100% recommend this location for anyone looking for a paint job.