Address: | 42698 Moonridge Rd, Big Bear Lake, CA 92315, USA |
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Postal code: | 92315 |
Phone: | (909) 969-4725 |
Website: | http://www.bbboards.com/ |
Two years ago I purchased a board, bindings and boots from this place (got a great deal as it was the end of the season)! I needed to return due to an issue with my binding (wear and tear). These guys are great! Not only did Megan assist me with getting new bindings, but she showed excellent customer service and went above and beyond to make sure I have everything I needed. Unfortunately, the bindings were the wrong size. When I returned to the shop the next day, I was assisted by Juliann, the manager. She was excellent! The store was super busy but she didn't hesitate assisting me and switching out my bindings and making sure I was a satisfied customer. Highly recommend this place for ski and snowboarding equipment (rental or purchase). I will be returning!
Amazing customer service!!! HIGHLY recommend coming here for rental or buying new. We came in just a half an hour before closing to pick up our pre-ordered rental, but ended up deciding to purchase a brand new set instead. Even though they were getting ready to close, they were so patient in helping us get the perfect set up for me and even put it all together for us!! I am SO happy with my new board, bindings, and boots. Thank you guys!!!
Best boardshop in Big Bear! This isn’t some corporate shop — the guys love the mountain and know their stuff. Vincent was awesome helping me pick out new boards for my boys. So knowledgeable. This is where I send my friends for rentals or buying new gear. Highly recommend.
Had to replace my bindings from breaking them on the first day and was pretty bummed. I called around a few shops, this place was the only one with good used bindings for sale. The owner Vincent held them for me until I was able to get there from Summit. The price was great and Vincent was extremely helpful fixing the stance on my board and giving me good recommendations for my next one. If I ever need to buy gear on the mountain I would definitely come here.