Oak Knoll Lodge

We loved our stay here. A few things though. There were cracks in the walls of the bathroom. I could see the nails in the ceiling. There is an odd quarter round next to the bath tub with exposed screws. Not having regular TV is a big deal. If you don't have an Amazon account, you can watch exactly zero TV. Jason and his daughter were very helpful. Overall we loved our stay there. I found the place after watching the Magnolia DIY show. We will be back.

Had an amazing stay and memorable time , lovely comfortable cabins and amenities in cabin 8 3bdrm 8prsn with plenty of places around the cabin for the kids to play in the snow safely and a literal walk across the street to a sledding hot spot, as for the guest service and on site staff 10 out of 10 that’s for sure!! My family and I will be returning multiple times a year every year!! Met the owner Lindsay she is as nice in person as on the show, oh and the merchandise is top quality, I bought a beanie ,tote bag and mug and absorbent car coaster and I love them all, all in all had an amazing stay and I would highly recommend staying to all and I will be!

Pro tip 4x4 or cars with traction control recommend for big bear in general year round!!

Excellent and responsible customer service. Contactless entry for room was easy and safe: and staff answered the phone right away and cheerfully helped us find our cabin. Cabin was thoughtfully decorated and firewood was provided. Good people make all the difference. Thank you to Kim and Lindsey for making sure our baby was safe and warm.

Also - there is a really great snow play area for kids right across the street!

The staff was very accommodating to our needs at any given moment. If we had an issue, Kim was on it and made sure to send the lodge service staff as soon as possible. Our cabin was cozy, warm, and clean. The only problem we ran into was lack of hot water for the night. One of the hot water heaters was off, so once the service staff turned it back on, it took hours to heat up. Despite this, we look forward to our next visit at this lodge!

I've been coming to Oak Knoll Lodge since 2007 with family (15 yrs!). The new changes and staff are nice. Kim has been so helpful, understanding, and amazing! Great customer service! 2 yrs ago I was worried a bit with the change of ownership but I'm glad they're renovating it and making cabins better! Now I get to bring my daughter for winter snow experience!