Carro Technology Inc

Very good value for ice cream cone. Wish the franchise would bring back the waffle cone. They offer a small "pup"cup of ice cream for dog too.

Everything was great, they didn't give me my condiments. The food was good, just need to pay attention to detail. The condiments a big part of to go orders.

Friendly and quick. And I mean come on...its Sonic.

Updated 8/9/20.
I had a few issues to start, but I finally got around to calling Carro, and they took care of me immediately. They not only sent me the replacement part for what I was having issues with, they also sent me a new remote and main board in case the new power supply didn’t take care of the problem.

I had tried contacting them online a few times, but we all know that a phone call is more effective, and I should have called them first. Fantastic support, friendly people, and it took me less than 10 minutes to fix the fan once I received the parts.

For a brand new company getting initial funding on Kickstarter, we should expect a few issues. I’m really happy with their resolution, and I look forward to seeing their progress in the market. These fans look great, and the fan stays impressively stable with how fast the DC motor gets the blades spinning.

I got to know Carro through a Kickstarter campaign and supported the Smart fan. Even during the implementation phase Carro communicated regularly and tried to be transparent compared to many other campaigns.

Look and feel:
I like the fan very much and it runs flawlessly and almost silently in idle mode, so I let it run partly at night. It is very easy to adjust via the app and can be automated (e.g. if the outside temperature in my area is above x °C, the fan switches on automatically, etc.). I also find the timer very useful if you only want the fan to go to sleep but don't want it to run all night. Here would be intermediate steps (not only whole hours still helpful).
The remote control mentioned in some reviews is also not very successful. In terms of design, functionality and durability of the battery cover, it does not match the value of the rest of the product.

Assembly:
The fan (version without LED) was relatively easy to assemble and install. But for the assembly I got help from an electrician.The first coupling of the remote control was easy, the coupling of the mobile app was a bit more complicated and didn't work at first go - for whatever reason.

Support:
When a few weeks ago my fan suddenly stopped working, I wrote to the company. I had also pointed out the broken battery cover.I was immediately helped - without long discussion about whose fault it could have been. Within 7 days I had the spare part including a new circuit board, a new remote control (which unfortunately is not more beautiful than the old one... ;-)) and an additional battery cover for my old remote control. I liked that very much and it makes it easy for me to recommend the company.
With the new circuit board the coupling of the app is also easier...

So far I’m enjoying my smart fan. I won’t say installation was a breeze, I had to make modifications to my ceiling to accept it and then I wasn’t able to sync it with the remote....BUT I called customer service and they walked me through the process and it works well. No waiting on some hot days (it’s coming!) to test out the fan. All in all, I’m pleased.