MTS SYSTEMS INC.

I had an issue at a different location and Ashley went way above and beyond to solve my issue at that other location. She bent over backwards to bring a resolution to an issue from another location that she doesnt even work at. I am extremely happy with the outcome she was able to come up with. Although I dont actually rent a unit at this location I do highly recommend the customer service provided by Ashley. Every conversation was pleasant, helpful, respectful and handled in a timely manner. Thanks again for resolving a situation that was not at your location and handling a problem that shouldnt have been yours to begin with. I appreciate the hard work and dedication provided by Ashley.

Ashley was very kind, professional and helpful in every way to explain the different size units as well as the expectation of the facitlity. She answered my questions on the spot and if I had a business, she is exactly the type of employee I would want to take care of my business.

First contacted and spoke to ashley, she was very sweet, and agreed to show my friend the unit so it made it easier for me to choose which size. Called following day and couldn't get anyone so i completed the online sign up and it was easy peasy! Had possession of the unit within minutes. So far so good, today we officially have a storage unit and will fill it in the next few days!

My husband and I sold our house quicker than expected and had to have all of our belongings into storage fast. I called to ask about pricing and what availability they had for indoor units and Ashley was so helpful. She showed us a tour of the property and found two indoor units right across the hall from each other. She was very nice and personable! We had a panic mode and needed more storage and she quickly found us another unit nearby and gave us extended access hours to the facility to help us during our move. Office is stocked with last min packing supplies you don't think you need, but end up needing. Very reasonable pricing and the individual coded entry is a nice touch.

The entire process from selecting, ordering, and moving into a unit has been flawless. The facilities are clean, staff has been helpful, and everything has been so easy. Highly recommend and feel very confident in our choice to store our belongings here.