CS2K Services - Computer Repair

I'm a professor in Claremont and don't normally post reviews. But the assistance I received from CS2K Services deserves a strong review. I had a defective port on a laptop. They did a complete systems check (and cleaned the whole computer at the same time), found that the standard repair would be too expensive, and found an inexpensive workaround. Their combination of expertise and service is extraordinary. Very strongly recommended!

This company is the greatest! They recommended a new laptop for me with all the specifications I wanted, I ordered it, they migrated info from two other laptops and gave me a thorough demonstration when it all was ready. I so appreciated their patience and support in dealing with me as a tech immigrant.

I took my laptop to the geek squad at BestBuy because the charging port wasn't working and was told that I would need another computer because it would cost too much to get it fixed. I took it to CS2K for a second opinion and they did a free diagnostic on it and fixed it. It was just something simple as updating the software. I will be taking my business here from now on. The customer service was top notch and they were well-informed. To show my appreciation, I left a $50 tip. Thank you for the service.

I dropped off an old external hard drive which wasn’t working for years and CS2K fixed it ONE DAY! Couldn’t be happier and satisfied with their team and service! Highly recommend them! 🙌🏽🙌🏽🙌🏽

1st their response to my inquiry was detailed. They asked for my serial number the part number I prepurchased

They saved me 100 dollars by offering a larger size sdd card for half the price of the part I ordered from Lenovo

2nd They were clarified what my inquiry was to ensure both parties were aligned

3rd They quoted me a cheaper rate than the original when I signed up and paid partial to confirm business agreement

4th They completed the job earlier than original eta which surprised the heck out of me

5th there office is emasculate and they had equipment displayed in public viewing of where the work is performed

6th They have awesome notification via email and text

I received 3 other responses to my inquiry and they only replied with a dollar amount

This place hit it out of the ballpark with professionalism, customer friendly and transparent