A.R.S. Roofing, Inc

Update: I wrote this review before I knew Alan was in an accident. He did contact me later that day to reschedule. The crew showed up on time and provided quality work. I was very happy with their service overall.

I made an appointment for an estimate and Alan showed up but unfortunately didn't have the proper equipment to access my roof. We rescheduled for the next business day and HE DIDN'T SHOW UP. He didn't call or inform me he was not coming. I called him several times and no answer. This caused me to be late for work and to have to start over to find a roofer. I would have rather him say he just didn't want the job! Unprofessional and a waste of time!

Alan was working on a job down the street from us when he stopped by for a chat having noticed the poor condition of our roof... he was not wrong especially in light of the 5 gallon tub of roof patch permanently stored on my roof!

We set up an appointment for an inspection which Alan and Joseph kept punctually (They didn't make me wait). I really liked how they answered all my questions and explained all the options clearly. I also much appreciated how they had no problem splitting out the cost for each part of the project such as fascia board replacement and termite tenting so that I could understand and decide where I wanted to spend my money. They gave me a quote that clearly showed what I would be getting and how much each part would cost: When I decided to use my own termite guys they had no problem adjusting the quote. As to the start date, there were a lot of levers to pull to work this project into my busy schedule (Especially with regard to getting out during tenting!) and they had no problem waiting as I worked out the details.

Special note: At no time did anyone from ARS apply any pressure as far as when the job would start or who would do the tenting etc. When they provided options and I made my selection that was the end of the discussion: There was a special paint process they pitched for the fascia boards to resist termites but I thought it was too expensive so when I got the quote and then said "No", not another word was spoken about this. Throughout this project, from our first meeting with Alan off the street to the final day of cleanup I felt nothing but respect for my decision making process from the entire ARS team. These guys are at the top of my three decades long as a homeowner list when it comes to professional attitude and behavior.

The job started right on time on the Monday I had settled on and the ARS team told me that based on the work to be done and with some rain in the forecast the job was scheduled to complete by the following Wednesday: The last bit of cleanup happened right on schedule on Wednesday morning as promised. Even though the weather was generally good for this job, in anticipation of a bit of rain (really more like some drizzle) the crew worked late the day before after the work was done to make sure my stripped bare roof was covered so not a drop leaked through.

The crew that did the back breaking work of stripping and laying shingles and the carpenters replacing termite damaged wood and right down to the helpers on the ground sweeping up every evening were a pleasure to have on my property: They even knocked on the door when they got started early to make sure it was OK to start working.

This was a fantastic experience from start to finish, done for a good price, completed right on schedule and tested for leaks the day after they finished with a good size storm... not a leak in sight! I only wish I had more roofs to install.

A.R.S. Roofing was great. The crew Alan had sent to update and install the new roof on the duplex we rent was fantastic. There were a few questions that I had that Christopher answered in detail which helped me understand the process. Mario and Santiago went above and beyond at the end of the day ensuring that our walkways and patio area was cleaner than when they started and free from nails and debris. The roof looks great and is set to last. Thanks ARS, we appreciate you!

I’ve had issues with my flat roof leaking for 10 years. ARS was recommended to my by a friend. He let me know exactly what he was goi g to do when installing a new roof to get rid of my leaking issues. Alan and his team were professional and respectful. Roof looks amazing! I would recommend ARS.

Alan and ARS Roofing was outstanding. He came to my house on short notice to inspect my leaking roof, worked me into his busy schedule, and repaired my roof in a timely and professional manner. Thanks so much Alan.