Verizon Authorized Retailer - Victra

Devin at the Verizon Store in Lodi was excellent during my purchase of a new phone. He was patient as I deliberated about my selection. Then he improvised when my old phone was losing power during the data transfer. I highly recommend the store and Devin for customer service and attention to detail. Thank you.

Excellent costumer service and very friendly! They make sure you go home happy with your new phone!

Kyle was great. Very patient and professional. Adhered to Covid restrictions with store capacity with all that entered while I was there Well done!!!

As busy as it was at the Verizon store, I was wondering if I would get good service. I thought they might rush me through. But Domarina was AMAZING!! She took the time to explain things. She even found me a great deal on my bundle!! She also was able to retrieve all my photos and contacts and all the data from my old phone. I literally cried. She’s the best!! The store is lucky to have her!

The minute I walked into the store I felt welcomed. I was there to find out why my Motorola phone wasn't allowing anyone who called to hear my voice. I could hear them just fine but they couldn't hear me. The manager Domarina was very helpful. She explained that the phone has 3 speakers and sometimes they have a tendency to go out. I asked her what my options were and she explained everything very clearly. I was able to get a new phone, she applied all the discounts Verizon had and when I left the store I felt that Domarina had done everything possible to allow me to be a VERY SATISFIED CUSTOMER. She has excellent customer service skills, the best store manager you could possibly ask for. PLEASE KEEP THIS VERY KNOWLEDGEABLE, KIND, SOFT SPOKEN LADY AROUND AND SHE DESERVES A FANTASTIC REVIEW FROM HER SUPERIORS.