Address: | 557 Wicklund Way Xing, Tracy, CA 95391, USA |
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Postal code: | 95391 |
Phone: | (209) 833-1130 |
I went in to this Mavis location and the staff’s attitude and service was top notch. The gentleman who serviced my car was amazing. The sensor on my truck indicated there was an issue with my front right tire. After inspection, it was determined that the front right tire had no fault. However, because of his attention to detail, the gentleman noticed the screw in my back right tire. I am extremely thankful and grateful to the team at Mavis on Iris Dr. I’m not confident I would have received the same level of service anywhere else.
Staff at this location has the best customer service that I’ve witnessed in a very long time. They were quite backed up when I got there but throughout my entire visit they made sure that I was comfortable and let me know the progress of the vehicles that were in front of me and how long I will be waiting. When my car was complete they came and retrieved me and gave me a discount for my patience which I was not expecting. Miss Gillett and the rest of the staff at this location are amazing. I will most definitely be back if my car ever needs any other services.
The customer service was great. Ms. Gellette was patient and extremely knowledgeable. Not only did she recommend the best tires for my car but she also, explained in detail the additional service needed to get the best life out of my tires. Just know, this really impressed me. I have been to so many shops that their only focus is money and forget about the most important thing (the customer). I will be back!