EBCON Corporation

Our project was completed six months ago, and my husband and I honestly still marvel daily over how awesome everything turned out; we still walk into the kitchen in the mornings and think “wow, I can’t believe we live here.” Choosing EBCON to renovate our home was one of the best choices we made.

After buying our house, we wanted to make significant changes to the kitchen and bathrooms. Our goals were to brighten up the very dark kitchen, to open up space to accommodate an island, a larger range, and proper ventilation, and to modernize the three bathrooms. We also needed a bunch of other miscellaneous work done, such as making repairs to the foundation and removing a fireplace.

My husband and I are full-time software engineers and parents to an energetic toddler. We’re also first-time owners of a single-family home. Although we initially researched directly hiring specific tradespeople (for instance, to modify cabinets or install a new countertop), we quickly realized that managing all the dependencies would be complicated, and we were worried that our lack of experience would lead to a costly mistake somewhere down the line. The tipping point was when we realized we would need permits from the City of Palo Alto. Time to call a professional!

We chose to work with EBCON because we wanted someone experienced and trustworthy to guide us through the remodeling process. I’m a nit-picky person (for confirmation, ask anyone I’ve done code reviews for), so I wanted someone known for producing high-quality results who had a great eye for detail. Lastly, as working parents, we needed someone who was comfortable with doing a lot of communication and decision-making via email. Erik had great recommendations from several coworkers, and they all mentioned that while he wouldn’t give the lowest bid, what he charged was fair, and he explained all the costs up front -- no hidden surprises.

Erik delivered all of that and more. Our project completed right on time and right on budget. It was about as stress-free as a project of this size can be. He gave us great advice and we appreciated that he took the time to educate us about our options and make us feel comfortable with every decision. Throughout the process, we emailed almost daily and met him on-site once a week to review progress. He often impressed us by pointing out areas that didn’t meet his high standards and were already being addressed. When he needed a decision from us, he was very clear in outlining the factors we should consider. And whenever we asked for something, his response was basically always “no problem, we’ll take care of it” -- at no extra charge. For example, we approved the location of our recessed lights during an in-person walkthrough, but changed our minds after the cabinet installation and painting. I would have expected us to be on the hook for a revision like that, but Erik was happy to do it because he agreed it would look better.

The overall workmanship is incredible and it’s obvious that he, his site director, Roberto, and all the workers and subcontractors took great pride in making our home the best it could be. They even created a lovely photo book of the before-and-after of our remodel, and gifted us cutting boards made from the remnants of the stone for our countertops. EBCON’s long warranty shows that they stand by their work, and half a year after moving in, we haven’t had to call them back even once for repairs.

Could we have gotten some of this work done for less money? It’s possible. We have to admit we had sticker shock when we saw the initial contract. But having heard horror stories from other friends (and even our designer) about their terrible experiences with other general contractors, we know we made a great decision going with EBCON. They took the stress out of the equation and made the project actually pretty fun. We were so happy with them that we later hired them again to remodel our condo! Needless to say, we can’t recommend them highly enough.

We have recently completed an extensive master bathroom and master bedroom remodel/renovation with EBCON Corporation. After researching referral sources including Diamond Certified and Yelp, we interviewed contractors and chose EBCON because they seemed genuinely excited about our project. We have found them to be an outstanding high end contractor providing a high quality product. EBCON was efficient and responsive to our planning and design input and preferences and to our questions and concerns, the work of their in-house staff of high calibre, the subcontractors working with them outstanding in their skill subspecialties and the support and design suggestions offered by their staff exceptional and responsive to our ideas, desires and input. Our project was completed by EBCON essentially on time and on budget. We would recommend an association with EBCON without reservation or hesitation.

When I was searching for a general contractor for the remodel of my new home, EBCON’s detailed descriptions of their services and their emphasis on quality workmanship and client satisfaction made my choice easy. This was a 1961 ranch house with its original kitchen and bathrooms, all in need of modernization. I wanted to open up the dark and closed-in kitchen to the dining room and increase the light and sense of space. The master bathroom needed to be enlarged, the guest bathroom needed improvement, and I wanted to add a walk-in closet to the master bedroom and remodel the outdated brick fireplace. The project also included new windows and doors throughout, refinishing the hardwood floors, painting inside and out, new roof, and redoing the driveway, front walks, and back patio. I wanted the house to be fully accessible, inside and out. Working in close consultation with me, EBCON developed terrific designs for the kitchen, bathrooms, walk-in closet, fireplace, and outdoor hardscape, and then selected top quality materials for all parts of the project. Impressively, EBCON kept the project to the schedule and budget that had been set at the beginning. They lined up their subcontractors to do their parts of the project at the appropriate time and it worked like clockwork - there was essentially no down time. The workmanship of EBCON’s subcontractors was top notch. All of the EBCON staff – starting with owner Erik Bergstrom - and their subcontractors were wonderful to work with. The project designer and superintendent involved me in all aspects of the design and selection of materials, met with me regularly to update me on progress, and were always available to respond to questions. They were also flexible, willing to implement changes that I requested during the project, even if it meant changing the previously-set work schedule. Most importantly, they really cared that the work was done to the highest standard of quality and that I was happy with the way the project was progressing. EBCON’s decorator provided excellent assistance in the selection of window treatments, carpets, and furniture. The end result has been a remodeled house, just completed, that I love and that has received compliments from all who have visited. I am delighted to recommend EBCON to anyone planning large or small remodels. You will have a wonderful experience with EBCON’s staff and will be very pleased with your remodeled house.

I own a home that was constructed in the mid-1940's and was badly in need of major renovation. On the advice of a friend who had used Ebcon Corporation for their own remodeling job, I contacted the owner and met with him on several occasions to discuss the project. I was impressed with his knowledge and professional demeanor. I also appreciated his suggestions and clear, detailed explanation of the renovation process and timeline.

During the renovation itself, I was kept informed of the project schedule and progress through regular weekly meetings. The contractor made himself readily available to respond to any issues or questions that would arise. It was certainly comforting to know that the lines of communication were always open. The contractor's employees were a pleasure to deal with and very conscientious with regard to their work. The project was completed in a timely manner and I was very pleased with the final result.

Based upon my experience, I would enthusiastically recommend Ebcon Corporation to anyone who is seeking to initiate a renovation or remodeling of their home.