AT&T Store

Friendly, patient n knowledgeable . Will do business again and recommend others.. jenrick n Fernando are greatest

This is the best experience I have ever had in changing phones and changing carriers. The gentleman, Vinh, who helped me was knowledgeable and professional and friendly. I highly recommend the San Mateo AT&T store!

I cannot tell you how amazing the service I just received from Drake at the Hillsdale store was!! I came to the store in person with a handful of problems I was having getting an additional line added and activated on my existing account. The website kept canceling my online order because of some glitch, and I needed to get the issue fixed immediately because of travel plans. Drake not only resolved the issue, he even saw that my teacher discount had NOT been applied to my account like it was supposed to when I switched to AT&T about a month ago. He reviewed my plan in its entirety -- looking at every service I was being charged for -- and he found a few more tweaks that could be done to get me even better service for less money than I was paying. His proactive service and knowledge of the company and the services (not to mention his great attitude and friendliness!) are the best thing that has happened to me all year! THANK YOU, Drake! I'll be sending all my local family and friends your way. :)

In-store service was superb! Our rep was on point, making the port from T-Mobile to ATT a seamless process. The rep helped me pick out the perfect case, back up and reload my data to my new IPhone 12 Pro Max and offered to help me place a tempered glass screen on the phone. When I left, there was nothing additional that I needed to do as everything worked flawlessly.

Safe, attentive, friendly environment