eaves Creekside

• Alex Cram
  
  
  (March 3, 2019, 11:43 am)

  The maintenance staff here is super friendly and also the fastest to address issues I've ever experienced!

• brad jenkel
  
  
  (February 19, 2019, 6:55 pm)

  Not only is the maintenance dept very good at their work but they go out of their way to be of assistance. I was struggling moving some heavy furniture and Steve, who was in the area, took time to come over and help. It was something he did not have to do it helped me immensely. Brad

• Happy Resident
  
  
  (October 15, 2018, 4:08 pm)

  Eaves at Creekside management and maintenance team is amazing.They are professional, friendly, helpful and prompt in resolving problems. I’m extremely happy with their services and always have a great experience.
  
  Amanda and the rest of the management staff is very knowledgeable. They can answer all of your questions and can find a solution if there’s any issue that arises.
  
  Felipe, Mike, Julio ( I think that’s his name? not sure?) and the whole maintenance team addresses any concerns quickly. Few months ago when I sent my service request to fix my clogged kitchen sink (garbage disposal not working), maintenance team fixed it right away. Staff also has continuous interest for the well-being of residents. Lately, I was having trouble with the tree planted by previous resident in my patio. I was wondering what to do with it. Luckily, one day when I was walking towards my car in the parking lot, Felipe saw me and asked me if it’s ok to remove the mentioned tree. I guess, they read my mind! I’m soooo happy when I arrived home next day and saw my patio all clean. Thanks so much guys! You’re the best!
  
  I would recommend them to anyone and everyone!

• Daniel Gollahon
  
  
  (August 11, 2018, 8:29 pm)

  I've lived hear about a year and a half and I'm pretty happy overall. It's a little expensive (what in this area is actually priced reasonably though?) and slightly older, but the apartment itself is relatively nice. I haven't had to contact maintenance once. The grounds are well kept and there are pools and a fitness center and other amenities. My primary complaint is that the walls must be slightly thin (I think that's probably par for the course around here though--and they're not paper thin). All my neighbors are fairly quiet so it's not a problem generally and normal conversation is not audible, but there's one guy below me or next to me who must snore like a freight train and I occasionally hear it at night (I use the sound of a box fan to drown him out or my air conditioner (not included) in the summer). The location is fantastic though--short walk to downtown and to the caltrain, plus there's an entrance to the Stevens Creek Trail at the back of the apartment (which is great for taking a bike ride or a run on).
  
  Overall, no real regrets moving here.
  
  Update: 8/11/18 (2.5 years living here)
  
  I had one negative incident where maintenance came into my apartment unannounced and worked on the bathroom fan and left a little dirt in my bathroom but, more importantly, inadvertently let my new kitten (aside: the pet rent is a bit pricey) into an area that was not safe for him! I spoke to the manager and she was apologetic and said she'd look into why I wasn't notified. I was frustrated, but I haven't had any other negative experiences, so I don't think this is a pattern but it was not positive.
  
  My disposal jammed last month and I called maintenance to have it unjammed twice, and on both occasions service came quickly and resolved the problem. They said if it happens again they'll probably replace it, but it's been working for a few weeks now.
  
  My overall original impression stands though. It's not perfect, but I'm generally satisfied.

• Ray Madronio
  
  
  (May 31, 2018, 12:19 am)

  Great apartment community. Excellent location! We moved in today and we are confident that we made the right choice. We'll be minutes away from work. You can't beat the Stevens Creek Trail behind the community to get us to many places via foot or bike. We love our quiet home in this garden-style community. There's a well-maintained tennis court in the back! Best yet, we give 5 solid stars to the staff, especially Hassan and Amanda. They are quick, smart, charming AND fun.

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