BHLDN

My family and I had a great experience at the BHLDN in Palo Alto last week. I had Alex helping me try on the different wedding dresses. She really quickly understood my style and was able to pull dresses I never thought of to try on. She also understood my venue and encouraged me to avoid certain styles (my venue is outside in the redwood trees and she suggested no tule to avoid branches/pine needles getting caught in the train).
She also was a wonderful voice, hyping me up for the dresses that looked really nice on me. As well as quickly suggesting we move on when she could tell I didn't like a dress.
I also tried on a variety of accessories. While I didn't pick THE dress, we did narrow it down to my top three. And, I did land on a veil!

I tried on wedding dresses with Jenna as our stylist and she was amazing. I loved the experience end to end, great selection of dresses and the customer service is outstanding. Couldn't recommend Jenna enough!

I had a fabulous time at my BHLDN appointment! My stylist Alex was patient with my bridal party who came with me, friendly, listened to what I was looking for, and helped me say yes to the dress and a veil! Thank you Alex!! I’m a wedding dress size 14, and they had significant options for me to try on. My girlfriends loved the bridesmaid dress selection too!

Made an appointment to do some safe wedding dress shopping. I was able to fill out all the information online and let them know what gowns I wanted to try on before going in.

The stylist assigned to me had a facemask and shield and showed me how to clip the gown myself as she was unable to go in and help per safety guidelines.

She was super helpful giving me lots of different types of dresses to try on as this was my first appointment. She was also super respectful of finding something in my budget and suggesting items that would look flattering on me with her knowledge and experience of what was in stock. Also no pressure to make a purchase but was honest about order times and what was in stock and what wasn't.

Kind of weird trying a dress on with a mask but there weren't many people in the store and everyone seemed to be practicing safety precautions (social distancing, mask wearing, gloves) at the store.

I want to give a belated shoutout to the saleswoman at this location who absolutely went above and beyond the help me find my wedding dress! After a custom dress fiasco at another salon, I came here three months before my wedding day absolutely desperate and willing to settle for just about anything. My stylist saw how stressed I was and made sure I felt relaxed, offered me and my mom champagne, and made sure we could pause and actually enjoy this process.
The stylist truly listened to me and pulled every dress she had with the long sleeves I wanted, and expertly got me into and pinned each one to shape. I was given plenty of time to mull over each dress and the stylist was very patient when I wanted to try on the two I was stuck between a few more times. She offered helpful and professional opinions and helped me style the look with a veil and earrings.
It was like an old friend was guiding me through the process and I so appreciated that. I wish I remembered her name, but she's from Palo Alto and went to school at Bama, so we bonded over going to SEC schools. Thank you for your kindness and for making this process fun again, as it should be! This was truly my dream wedding dress.