Akins Body Shop, Inc.

I am very pleased with the work done recently at Akins Body Shop on Park in Palo Alto. They're in the Farmers Insurance network of body shops. I worked with Robert, whose attention to detail was superb. He stayed on top of the project, keeping me update throughout the process. And he explained the steps that would be taken, including making sure OEM parts would be used, before the work even began. I was impressed with not only the work, but how quickly it was done, which was right on schedule. Can't thank he and Akins enough for making the process such a stress-free experience.

This business is amazing! When your car needs work it can be the most stressful thing. Nelson was able to help me feel I ease. I knew he was taking great care of my car and he communicated thoroughly and often! He has great energy, not to mention the rest of the staff who are all very kind and helpful! Not only that but the day that I dropped off my car multiple people asked to make sure that I was getting a ride home… They very much go the extra mile and my car looked better than new!

I got scratches on the passenger side, and my insurance company AAA referred me here. The whole process is very smooth and pleasant and efficient - very short wait, got my quote very fast, job was done fast etc. Nelson was my advisor - try to get him, he is great, works super hard, stayed past the store’s closing time to wait for me to pick up my car. While waiting for the job to get done there is text messages and phone calls that keep me updated on the process, and they are actually ahead of schedule - delivered the car back to me one day early.