Merrill Gardens at Willow Glen

• Martin Liu
  
  
  (March 30, 2019, 1:27 am)

  My sister and brother-in-law moved into two rooms in the Garden House in October, 2018 at the time while there was not a general manager nor a resident nurse in Merrill Garden. Even under a lot of stress due to lack of a full staff, I found that everyone tried very hard to take care of the residents and to satisfy family member’s requests. Within a short time, they hired nurse Betty, med tech MJ, and an interim general manager Wilson. Betty and MJ are very friendly and work very hard to satisfy the resident’s needs, a sharp contrast to my previous experiences at the other location in Campbell. General Manager, Wilson, is a nice person, easy to work with, and always has the benefits of residents in mind. Recently, after my inquiry about moving my sister and her husband into a single room, Wilson took the initiative to convince the residence in a larger room to move into a smaller one so that my sister and brother-in-law can share this larger room instead of staying in two separate small ones, which saved them a couple of thousand dollars each month. Under Wilson’s leadership, I can see that the condition of Merrill Garden at Willow Glenn is rapidly improving.

• Debra Spencer
  
  
  (February 6, 2019, 11:11 pm)

  As is with all businesses, changing of management staff is a challenge. Such has been the case with Merrill Gardens Willow Glen over the last year. One poor Director hiring can take its toll very quickly. Getting that Director to leave and find a good replacement also takes time and effort. I and my uncle lived through the process. What I found important that once identified, Corporate took corrective action, immediately placing an intermediate manager in place to correct damage that was done and to start a search for a 5 star replacement Director. My uncle is in the Memory Care Unit and I could not be more pleased with his care. Staff attitudes have been redirected into the needs of the residents, open communication with the families, a clear definition to all parties of what the goals and standards are, staff are cross trained, a new proactive RN has been hired. The residents are well cared for, the place is immaculately clean, staff smile and take that "extra" to spend time with the residents and listen. Activities and entertainment are scheduled daily. In Memory Care an Activities Coordinator has been hired that is trained in Dementia Seniors Stimulation, to exclusively work with these residents..
  
  The Facility Director sets the tone and standards and insist the staff comply to them or HR takes appropriate action for correction. It is not business as "casual whatever you feel like doing" , but rather it is business handled in a professional manner as defined by policy. I personally like the Director's fair and no nonsense approach, and his willingness to fill the gap when staffing manpower conflicts occur. i.e., driving the resident bus to an activity.
  
  I'm at the facility constantly and at different times night and day and I can attest to the fact this is a wonderful facility for Assisted Living and Memory Care.

San Jose, CA Senior Living | Merrill Gardens at Willow Glen

At Merrill Gardens at Willow Glen, we offer senior living of uncompromised quality in San Jose, CA. Call or click for more information.

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Community Life. Inside Merrill Gardens at Willow Glen, you'll find spacious private apartments with the room you need to live well. In the community, there are multiple areas for being creative, staying in shape, enjoying a movie, or spending some quiet time in a plush seat with a good book.

Merrill Gardens at Willow Glen, San Jose California (CA ...

Merrill Gardens at Willow Glen is designed with comfortable gathering spaces and within walking distance to outdoor restaurants, parks and local retail. We provide spacious, well-appointed common spaces and we offer apartments with a choice of floor plans.

Merrill Gardens at Willow Glen - 1420 Curci Dr, San Jose, CA

Merrill Gardens at Willow Glen in San Jose, CA -- Get driving directions to 1420 Curci Dr San Jose, CA 95126. Add reviews and photos for Merrill Gardens at Willow Glen. Merrill Gardens at Willow Glen appears in: Nursing & Convalescent Homes, Retirement Housing, Retirement Communities & Homes, Retirement & Life Care Centers

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Merrill Gardens at Willow Glen - Yelp

6 reviews of Merrill Gardens at Willow Glen "My Mom has been at Merrill Gardens for over a year now and we have had wonderful service from everyone there. The nursing staff has been able to help when she was sick.

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Merrill Gardens at Willow Glen 1420 Curci Dr San Jose CA 95126. 6 Reviews (408) 457-7315 Website. Menu & Reservations Make Reservations . Order Online Tickets ...

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Call (408) 457-7315. 4.0. 4 of 5 stars. View 4 reviews. Mary Anderson — Merrill Gardens at Willow Glen have the very best residents! July 5, 2018 · 8 Reviews. Comment.

Merrill Gardens at Willow Glen In SanJose, CA | Independent ...

Read Merrill Gardens at Willow Glen reviews and in-depth info. Learn about: Independent Living Assisted Living Short-Term/Respite Care at Merrill Gardens at Willow Glen and learn more about other SanJose, CA senior care options.

Assisted Living Facilities in San Jose, California (CA)

Merrill Gardens at Willow Glen. 1420 Curci Drive. San Jose, CA 95126 (408) 457-7315. You are #1! Our goal as a 24-hour care facility is to provide our residents a rich quality of life, which will enhance their well-being in a personalized, private residential setting.